NH Collection Palermo Palazzo Sitano

Very well placed hotel. Its clean and the bed are large and comfortable. Breakfast was OK with scrambled eggs and bacon as well as the usual pastries and deli things.

The hotel is very comfortable but some services not working because of COVID. The night manager was extremely helpful and spoke great English (morning staff don't) and was one of the most professional hotel managers I've met- any small problem he tried to fix. It's right in the centre of Palermo. I would reccomend it here

We enjoyed this excellent hotel. In a good position near the center, on the main road, we found it to be terrific value for money. Great, friendly and devoted staff. Special thanks to Chiara and Calogero for their assistance, recommendations and good spirits. Grazie Mille!

The hotel is lovely, people lovely, location beautiful. Unfortunately we booked our beautiful convertible bmw for an overnight parking. The hotel offer Valet parking… they drove away the car next morning the car arrived with a long 3 panel scratch on the side. We asked, emailed, first the hotel said it will help as we ordered the services from them. Than they refused and the parking garage stopped answering our emails. Over 1000€ fixing fees, and nobody takes responsibility. The joke is: we even paid 20€ per night for parking.😂

Spacious room, central location and good breakfast. What else can you ask for?

Fantastic value for money in a great location. Really nice bed and shower. Very kind staff both at front desk and breakfast. I’d go back

Very nice hotel, great price.

Hotel was clean and staff were helpful, and very covid aware with mask wearing and not sharing lifts etc. Breakfast slots had to be booked the day before due to Covid and table service only, but they do offer gluten free options for coeliacs. Great location where you can just walk out into the evening night life and restaurants. We did have a power cut just as we were about to get into the lift one day and were left in the pitch black having to use our phone torches to get down multiple flights of stairs and then had no hot water for two days - assuming power cut was caused by the boiler blowing a fuse or something, so ended up having to use cold water to wash my hair.

Overall, a good place to stay. We booked what we thought was the best room in the hotel seemingly with paintings on the ceilings. No such luck! Ultimately, the room was adequate but far from special. Front desk staff were really helpful and attentive. However, no mention of our 10 euro food and beverage credit. Centrally located so close to everything you're likely to want to see. Good breakfast options.

The hotel ia situated in the best possible location, at the start of the pedestrian zone. We were travelling by car and the hotel offered us a service for parking our car against payment in a parking garage. The breakfast was in the COVID atmosphere (served fully), but was very pleasant and the choice was quite big. The only huge negative thing are the windows in the room. Our room overlooked the main street (which was charming at first), but the windows do not close completely and the noise in the room diring the night was really disturbing. We fall asleep somewhere round 2am, as the street below us got quieter. So, if you choose this hotel, you definitely won't be disappointed, but be sure to ask for a room overlooking inner court.