NH Collection Palermo Palazzo Sitano

Location was good. WiFi was spotty.

Positives: The location is fantastic. Friendly staff. Breakfast was quite nice although the cakes tasted a bit old. Good Aircon. Clean. Negatives: It was very noisy and my husband didn't get a lot of sleep. Plug sockets are difficult to work out. Lighting was bad - super dark - they only used lamps to light the room which we found strange. No chairs on balcony. Would have rated better if it wasn't advertised as a four star. We did not feel that the hotel lived up to the standards of other four star hotels.

Beds are very uncomfortable. If you ask for extra blankets they think it’s rude. Don’t stay if you have a back problem.

Awesome place in the centre of Palermo. Bed was so comfortable and great breakfast included. I was told I'd get 10$ ticket for food.. but never received. Would recommend for sure and would return.

The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good.

A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic!

The hotel staff were excellent with us, friendly, offering advice and suggestions. The location was great for basing yourself in Palermo old town.

Friendly staff, great location, but room a bit dark with small window facing a close by building.

Staff is Friendly

The hotel service was wxcellent and very friendly. However, I have found a sceleton of a mouse on my balcony and i would have expexted some kind of recompnsation for luck of i fection contro especially that mu 1 year old daughter was playing there