The Ridge Hotel Portage

Recently remodeled. Quiet place

Clean

.

Pool didnt even work

Dirty or some trash papers on parking lot in back and cigarettes 🚬 butts at the entrance door in back of the hotel 🏨

I've legit stayed at a lot of hotels and motels and this took the cake for the worst kept place we've been to. We were placed on the first floor... good luck sleeping with people walking upstairs. Went to complain and front desk agent said this is around the time they get ready to go to work (this was at 3am). Two hours later nope still walking around...6am comes and we hear birds chirping like they're in our room ffs... next to zero sleep on a crap bed where you're rolling towards your partner or stuck on the edge. The floors were clearly not vacuumed before we arrived... the outside had cigarette but piles that were out of control. Then the kicker is wanting to use the "spa" aka an empty hot tub, and a pool area that's been do ransacked I was told by front desk you had to ask them to let you in with a physical key because kids have ruined it repeatedly... They should pay people to stay there. To be open and charge anyone a dime to stay here is criminal imo and I work in the hospitality industry so I've seen the way things should and shouldn't be run. This place is a prime example of what not to do at every step of the game. 0/5 stars and may God have mercy on your soul.

I’ve been coming here since they first started work on the place they have done a great job and all their staff is wonderful We come visit our grandchildren many times a year and we will continue to stay here

Room had no chair, but plenty of room for one. . Spa tub was out of order. Thermostat—we realized the next morning—had been set at 52°.

I liked the quiet atmosphere. I didn't like the disrepair of the room.

Very minimal amenities. No hair dryer or coffee maker. The room was in need of updating and repairs. The curtains were shredded, and the paint was peeling by the window. In the bathtub not sure if the grout was just dirty or it was mold. I will say the hotel.is quiet and the housekeeper knocked everyday and asked if I needed anything.