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7.6 / 10 Guest Rating

Rox Hotel Aberdeen by Compass Hospitality

17-23 Market Street, Aberdeen, Scotland, AB11 5PY, Aberdeen, GB

Rox Hotel Aberdeen by Compass Hospitality - main view

About the Property

Luxurious Amenities and Features
Take in stunning views from the terrace and garden. Enjoy complimentary wireless internet access and make use of wedding services, tour/ticket assistance, and a picnic area.

Delicious Dining Options
Dine at Rox Grill Room, a restaurant with a bar/lounge, or opt for 24-hour room service. Start your day with a delicious breakfast served on weekdays and weekends for a fee.

Convenient Facilities and Services
Benefit from a business center, dry cleaning/laundry services, and a 24-hour front desk. Utilize event facilities including conference space and a meeting room. Book now for an enchanting stay at Rox Hotel Aberdeen by Compass Hospitality!

Facilities & Amenities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Wheelchair accessible
Picnic area
Elevator
Conference space
Breakfast available (surcharge)

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Double Room - Photo 1
Superior Double Room - Photo 2
Superior Double Room - Photo 3
Superior Double Room - Photo 4
Superior Double Room - Photo 5
1/5

Superior Double Room

1 Double Bed312 sq feet Internet - Free WiFi 25+ Mbps Entertainment - Flat-screen TV Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, desk, and wardrobe or closetComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

29 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxAir conditioningHair dryerDesk

Superior Double Room - Non-Smoking

Non-refundable
Room Only
20% OFF$84.05

$67.24

Includes taxes & fees
Standard Double Room - Photo 1
Standard Double Room - Photo 2
Standard Double Room - Photo 3
Standard Double Room - Photo 4
Standard Double Room - Photo 5
Standard Double Room - Photo 6
1/6

Standard Double Room

1 Double Bed258 sq feet Internet - Free WiFi 25+ Mbps Entertainment - Flat-screen TV Food & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, desk, and wardrobe or closetComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

24 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxAir conditioningHair dryerDesk

Standard Double Room - Non-Smoking

Non-refundable
Room Only
20% OFF$71.1

$56.88

Includes taxes & fees

Guest Reviews

7.6
Very Good107 verified reviews
AI Summary

Guests highly rate the efficient staff and frequently praise the great location.

Categories

Cleanliness6.6
Service8.6
Location8.6
Room Quality7.1
Amenities7.6
Value for Money8.1
Food and Beverage6.6
Overall Experience7.6

Select topics to read reviews

C
Craig
Verified booking
Standard Room
Stayed in Oct 9, 2025

"Excellent"

8.0

It was a nice stay, however slight mix up at the desk, but quickly resolved. Room was nice and tidy, only one complain was there was a cigarette dout next to the kettle, however it was all clean, that was the only disappointment about the experience, so all in all a very nice stay.

Helpful?
J
James
Verified booking
Standard Room
Stayed in Oct 1, 2025

"Good"

6.0

Served a purpose. Clean with a big room

Helpful?
G
Gareth
Verified booking
Standard Room
Stayed in Sep 25, 2025

"Good value for money, great location. "

8.0

Great location within in a few minutes walk of the train station and right next to Union Street. With that comes noise however. It recommend asking for a room facing away from the street. Had an awful nights sleep due to drunks fighting and traffic. Not the fault of the hotel however. Room was clean but tired. Wall paper is torn and the carpet is stained, but I didn’t affect my stay. The bed was comfortable and clean and the bathroom was excellent. Lovely modern and hot shower with towels and toiletries provided. The only feedback that I can give that the hotel can change is the lighting situation. Having to have the huge ceiling light on at night is too much. Perhaps look at some ambient lighting / lamps. Also, not a single plug socket anywhere near the bed. I can’t understand why? The ones behind the beside tables are special round sockets and not useable. It would be so easy to change these! I use my phone as my alarm so need to charge it overnight. I thought it a bit mean that I wasn’t allowed my room when I arrived at 2:30pm too, given that the key cards for arriving guests were already done behind the desk. I’d been travelling all day and it would have been a nice gesture. I had to wait outside for 30 mins. All in all a pleasant stay and I’d be happy to stay here again without a problem and very reasonable on price too.

Helpful?
J
Julian
Verified booking
Standard Room
Stayed in Sep 18, 2025

"Good"

6.0

Staff were efficient and helpful. Good central location and competitive price. However, for a 4* hotel, it is very run down. Curtains in the room faling down, old decor, tired looking. All a bit stale. Breakfast was decent, but no hot plates to keep cooked breakfast warm, so expect it to be luke warm or cold.

Helpful?
L
Lee
Verified booking
Standard Room
Stayed in Sep 18, 2025

"Excellent"

8.0

Fast smooth check in,nice clean room,value for money and handy area for an overnight stay

Helpful?
S
Solomon
Verified booking
Standard Room
Stayed in Sep 18, 2025

"Exceptional"

10.0

Awesome service

Helpful?
C
chris
Verified booking
Standard Room
Stayed in Sep 2, 2025

"Severe decline in the Hotel... "

2.0

I am writing to formally raise a complaint regarding the significant decline in the ROX hotel, I have stayed at the hotel in the past (pre covid) on numerous occasions and it was always my go to hotel. But unfortunately my stay on Friday, 29th August. I was extremely disappointed with the condition of the hotel, on arrival we were told the the bar was closed and room keys were un available, the overall cleanliness was unacceptable. The room also had a strong damp smell, and the landing had a strong smell of cannabis. In addition, the shower in our room was broken, and the door locks were not functioning, meaning we did not have keys and had to rely on hotel reception staff to escort us every time we needed access. These issues caused significant inconvenience and raised serious safety and privacy concerns. I would like to note that the manager was lovely and welcoming, and we appreciated their efforts during our stay. Since our stay, I have experienced itching and discomfort, which I believe may be related to the room conditions. This experience was far below the standard I expected, especially given the hotel’s previous reputation and 4 star rating I did not raise the issues during my stay as I was unwell, but I feel it is important to formally bring them to your attention. I request a response regarding how the hotel intends to address these problems and any compensation or remedial action you consider appropriate. I look forward to your prompt response. Kind regards

Helpful?
K
Kevin
Verified booking
Standard Room
Stayed in Aug 3, 2024

"Nice staff but misses the standard for 4* hotel "

6.0

Entrance and reception were very pleasant although an issue with room key meant a trip back to reception. I had paid or breakfast and disappointed with the offer. Not worth the additional charge which was a rather poor continental selection. I’d wouldn’t have again but thought the room was good value.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 28, 2024

"Clean,great location but could do with maintenance"

6.0

Clean and lovely staff but a little run down in places. Windows dirty but it didn’t matter because the view wasn’t great. The 1st room we were offered we were told not to shut the toilet door or we would be locked in so we opted for another room. The staff were very friendly and so helpful so can’t fault that at all. Location is perfect for a city break.

Helpful?
D
Duncan
Verified booking
Standard Room
Stayed in Jun 30, 2024

"Hot and tired room"

6.0

Room is hotter than death. Aircon unit doesn't blow cold air and there is no opening window. Clearly an ongoing issue as there is a fan in the room. The room was clearly built and setup to a high standard but not maintained as the bathroom walls are chipped and gouged.

Helpful?