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9.1 / 10 Guest Rating

Hotel AMBiANCE

Riedstrasse 98, Zermatt, ch

Hotel AMBiANCE - main view

About the Property

Luxurious Renovation
Completely renovated in June 2014, Hotel Ambiance Superior in Zermatt offers free WiFi. Zermatt Train Station is a 10-minute walk away, and the Sunnegga Express funicular is only 600 metres away.

Elegant Rooms with Views
All rooms have an en-suite bathroom and a cable TV. Most of them also feature a balcony. Some rooms offer unobstructed views of the Matterhorn.

Convenient Location
Nestled just a short stroll from Zermatt Train Station and Sunnegga Express funicular, Hotel Ambiance Superior offers a perfect blend of comfort and accessibility.

Book now for an unforgettable stay at Hotel Ambiance Superior in picturesque Zermatt!

Facilities & Amenities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Hot tub/Jacuzzi

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Construction work will be carried out from 07:00 to 19:00. Some rooms may experience noise disturbance during this time. Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. Please let Hotel Ambiance know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property directly. When traveling with dogs, please note that an extra charge of CHF 25 per dog, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite with Matterhorn View - Photo 1
Junior Suite with Matterhorn View - Photo 2
Junior Suite with Matterhorn View - Photo 3
Junior Suite with Matterhorn View - Photo 4
Junior Suite with Matterhorn View - Photo 5
Junior Suite with Matterhorn View - Photo 6
Junior Suite with Matterhorn View - Photo 7
1/7

Junior Suite with Matterhorn View

Spacious and bright room with Matterhorn views, leather sofas and amenities like coffee making facilities as well as a bathtub.

26 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite with Matterhorn View

Non-refundable
Room Only
20% OFF$452.79

$362.23

Includes taxes & fees

Junior Suite with Matterhorn View

Non-refundable
Breakfast Included
20% OFF$517.95

$414.36

Includes taxes & fees
Romantic Junior Suite with Matterhorn View - Photo 1
Romantic Junior Suite with Matterhorn View - Photo 2
Romantic Junior Suite with Matterhorn View - Photo 3
Romantic Junior Suite with Matterhorn View - Photo 4
Romantic Junior Suite with Matterhorn View - Photo 5
1/5

Romantic Junior Suite with Matterhorn View

This suite has a reading corner on the balcony, bathroom with experience shower and free-standing bathtub.

26 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

Romantic Junior Suite with Matterhorn View

Non-refundable
Room Only
20% OFF$534.24

$427.39

Includes taxes & fees

Romantic Junior Suite with Matterhorn View

Non-refundable
Breakfast Included
20% OFF$599.39

$479.51

Includes taxes & fees

Guest Reviews

9.1
Exceptional317 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness9.5
Service8.5
Location10.0
Room Quality8.9
Amenities8.5
Value for Money8.4
Food and Beverage9.5
Overall Experience9.5

Select topics to read reviews

K
kuibocnCN
Verified booking
couple
Standard Room
Stayed in Oct 15, 2025

"Exceptional"

10.0

阳台就可以看到马特洪峰

如果早餐可以免费提供就好了,一个人25瑞士法郎确实有点贵了

Helpful?
D
DillsusUS
Verified booking
couple
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

9.0
Helpful?
U
UlrikedeDE
Verified booking
couple
Standard Room
Stayed in Oct 10, 2025

"Das Hotel hat eine gute Lage und ist absolut empfehlenswert. Herausragend ist das freundliche Person"

7.0

Das Personal war ausgesprochen freundlich und hilfsbereit. Unser Zimmer war zweckmäßig eingerichtet und sehr sauber.Das Frühstück war reichlich und sehr gut.

Unser Zimmer war sehr klein, das Bett ausgesprochen schmal für 2 Personen.

Helpful?
C
Cindy
Verified booking
Standard Room
Stayed in Oct 10, 2025

"Good"

6.0

Unfortunately, the room I was given was right next to a construction site. When I called to inform the staff, the female staff member told me that I couldn’t change rooms unless I upgraded and paid extra. The hotel wasn’t even half full at the time, so it was quite disappointing. It would have been a great opportunity to create a positive impression for a first-time guest, but instead, I was met with unhelpful response. On the other hand, the male receptionist was very kind, polite, and welcoming — I appreciated his attitude. It’s a pity, because I had planned to come back during the ski season, but after this experience, I don’t think I’ll be staying at this hotel again. Also The room still had some dust on the phone and the desk.

Helpful?
S
SamuelprPR
Verified booking
couple
Standard Room
Stayed in Oct 9, 2025

"Exceptional"

10.0

The staff was excelent

Na

Helpful?
Z
ZERUIcnCN
Verified booking
couple
Standard Room
Stayed in Oct 8, 2025

"Exceptional"

10.0
Helpful?
Y
yanrongtwTW
Verified booking
couple
Standard Room
Stayed in Oct 7, 2025

"Excellent"

8.0
Helpful?
Y
YUANCHItwTW
Verified booking
extended_group
Standard Room
Stayed in Oct 5, 2025

"Exceptional"

10.0
Helpful?
林家君twTW
Verified booking
couple
Standard Room
Stayed in Oct 5, 2025

"Exceptional"

9.0
Helpful?
G
Verified GuestchCH
Verified booking
family_with_children
Standard Room
Stayed in Oct 5, 2025

"On a apprécié notre séjour et on revient avec certitude à Zermatt."

10.0

chambres et salles de bains très propres accueil très chaleureux grand choix au déjeuner avec des produits régionaux Malheureusement il y avait des chantiers autour de l'hôtel (vous n'y pouvez rien), mais à part ça, la vue est belle et l'hôtel se situe à un endroit calme mais quand même près du centre.

L'accès à la douche/baignoire n'est pas très simple. Je ne sais pas comment c'est dans les autres chambres, mais une personne âgée aurait de la peine à "grimper" dans la douche. Le bas de la porte de la douche n'est pas complètement étanche, suite à ça, on avait une petite inondation au sol... :-)

Helpful?