Worcester Bank House Hotel Spa & Golf, BW Premier Collection

Breakfast was very good. Only problem was when we came down to Breakfast around 9.00am there was hardly any fresh fruit and it did not get replenished. The beds were very comfortable and the room very quiet.

Pleasant comfortable hotel made better by excellent friendly helpful staff Especially Sarah, the restaurant manager who went out of her way to ,make sure we well looked after Extremely comfortable bed

The superior king room was a little basic for the price The restaurant menu was a little limited Both main restaurant and bar restaurant served almost the same menu

Excellent accommodation

Green and tidy and staff are very polite

Location was great, breakfast was average.

Room tired overall decor needed redecorating, shower in room didn't work, Restaurant dead flowers on tables sitting in dirty water we had to ask for them to be removed, Serving staff needs more instruction on what they are serving food and drink.

The size of the room & bed

Had poached eggs or scrambled at breakfast

Breakfast was lovely and restaurant room Location Friendly staff

Room was very basic for the price. It was not value for money. TV small and unable to get a guide as to what was on throught the day/evening Our bath/shower tap was broken and the water temperature was too hot had to call reception for assistance before could shower, they did a temprary repair to set the water at for us to shower and were very accommodating about this. We were up early so this did not affect our plans for the day.

The staff were amazing! Very helpful polite and welcoming. The restaraunt staff were very ettentive and made every effort with us. The pool was very helpful for the kids.

We stayed in a family room which was very big and perfrct for 2 adults and 2 kids. Although started to look maybe s touch tired, a few rips in the curtains. However its a big old spot so couldnt expect it to be all updated at once. The cost of the pool was £40 for 2 adults and 2 kids. We thought this was a little expensive considering we were in less than an hour. Instead of doing a day rate maybe introduce an hourly rate say?