Bettei Senjyuan

secluded property, great service the staff went out of their way to make us feel as comfortable as possible.

nothing to do with the property but the room next door was a big family so they were quite noisy and we can hear them inside our room.

This is the best onsen we have been to. Exceptional service and facility. You feel that they care for every detail and do their best to provide an excellent environment such as the in-room amenities, the setting, and nighttime snacks and drinks. The onsen in the room is beautiful, and the public onsen faces the snow mountains and creeks that are so pretty. The kaiseki, the service, and the staff are first-rate. Thank you.

Nothing. Everything is perfect.

i like the facility, the coziness, the luxury and the great hospitality

nothing to complain about

The private Onsen bath was fantastic. Enjoyed the peace and quiet. The hotel was beautiful.

The food could have been better and more variety.

service was excellent and the meals were very elaborate and very delicious.

Would be nice to have a gym.

Staff make you feel like royalty. Remarkable views and experience. Facilities around the hotel and food was excellent and numerous. Public bath was large. There was a lot of complimentary food and drink provided even when we were checking out. Staff were incredibly helpful in booking us transport and understood English very well for that area of Japan. Staff were also very kind, gave us a discounted price on some alcohol and the chef gave us some complimentary joshu wagyu sushi. Private onsen in room was amazing. You can choose how soft/hard you like your Pillows and mattress. Overall it was by far the best ryokan/hotel experience I've had.

Ipad provided to request things from staff was only available in Japanese which was understandable but slightly inconvenient. Photos of the private onsen exaggerate it's size significantly.