Hotel Piena Kobe

コロナの影響で朝食がバイキング形式で無かったのですが、コース形式での提供で素晴らしい朝食を経験できました。

Room was extremely small and service was poor for the price. On the day of the check in, Expedia offered the same room for ¥3,000 less.

It was our first visit to Kobe and we checked in at Hotel Piena on a rainy day. The front desk immediately gave us a towel to dry off. We got to our room where we stayed in a light mint green room. The hotel didn't feel old per se but more vintage with the decor and furniture and we loved it. They offered a smart phone that we could take around. It was loaded with maps and suggestions. One thing I loved was that you could say that you didn't want your room cleaned for the day and then you would receive 1000 yen to use at the cafe! I bought some jam! Last thing, and the reason why I booked this hotel, WAS FOR THE BREAKFAST BUFFET. It was everything I wanted and more. WE ate at the buffet twice. If I return to Kobe, I will be coming back here again..and again..

Unlike some or the more modern Japanese hotels this place offers a little more space in both the bedroom and bathroom. It feels a little dated but it's quaint and in good condition. Friendly helpful staff too.

Everything was good, from hotel front desk, hotel room conditions to morning breakfast were awesome. Definitely will stay again if revisit Kobe!

The hotel staff were exceptional. They stored our luggage since we arrived too early and took it to our room for us (laid out very neatly) while we were out. The room was very comfortable with all the necessary amenities.

Like: Room has sufficient space, clean, walking distance to shopping areas, breakfast was awesome. Dislike: Getting extra bottled water for my wife and myself, I had to pay for it. We had finished the 2 complimentary bottled water the day before and asked for 2 more bottled water the following day and was charged for it. Also, the air conditioner for the room didn't work well. It was hot and stuffy. Informed the hotel staff and was only provided with a small Dyson fan.

Nice clean hotel Short walk to main station Very good breakfast a lot of variety Nice touch is if you don’t have your room cleaned they give you a ¥1000 voucher up spend at coffee bar

Excellent location, convenient for bars & restaurants in town, and only 10 min walk to station. Incredible service - very polite, friendly, helpful staff. Furnishing style is a bit dated, and room compact (step up to bathroom & shower may be tricky if you're very tall), but clean, comfy, functional and powerful shower. Particularly brilliant is the free "handy" mobile for guests providing unlimited international calls (to certain locations including UK) and free wifi when in town.

地点到三宫站和新神户站都方便，早餐里的牛肉味增汤和甜点都超级赞，周末人多吃早餐要排队。房间小小的但是很干净，服务人员超好的，离店之后发现项链忘在房间里，服务人员找到以后给我寄到了下一站的酒店里。