Grand Villa Heights

We enjoyed our stay at Raven Hall immensely. The hotel in Ravenscar has an absolutely amazing position overlooking the bay, cliffs and beyond. We had a lovely warm room with sea view which was very comfortable and roomy. All staff very friendly and helpful, plus the buffet breakfast is brilliant. We have been a few times now and will definitely return.

Pet friendly.

Only faults of the room are stained carpet, cracked windowsil & poor water pressure and heat in bathroom. Corridors in need of renovation and quite a few public rooms inaccessible due to work being done (it will be lovely when its done) The lodges look exciting, would love to stay in one. Evening meal and breakfast very nice

The hotel was fantastic from the outside, but the receptionist wasnt so good. We stood for over 10 min whilst he lounged in a chair on the phone. No acknowledgment we were even there. The hotel is under renovation but we weren’t told that, not a big problem but would have been nice to know. The menus for the evening was not a lot to choose from and was a tad over priced in my opinion. The room was clean and warm and the breakfast good.

Absolutely stunning location! Amazing views ! The surrounding and the property makes the dump and cold weather looks and feel beautiful! Staff is very polite and helpful. Needs a bit of updating and love, which I hope what the building work is at the moment is. We can’t wait to visit it again

We had a brilliant weekend. The staff were first class. The hotel upgraded our room free of charge when they heard it was our ruby wedding. The views from our room were nothing short of spectacular. Although the hotel is a little ‘tired’ in places it did not detract anything from the weekend. The hotel has character and class. It gives the impression of being remote, but it is tucked away on the top of the cliffs close to the main Whitby to Scarborough road. Food was very good and the bar had a great ambience. Highly recommend.

I booked a room with a bay view and a king bed - when we checked in we got a room with a (less than) partial bay view and a double bed. I paid £150 for the room and it was disappointing. The room we got was £30 lower. The food was fresh and appreciate the hospitality.

Really lovely stay. The room was spacious, clean, and comfortable. The dining areas were well decorated and the food was delicious. Some of the areas are closed off but this didn't materially alter my stay as I wouldn't have been using the pool anyway. I would definitely stay again, and hope to do so. Beautiful views, and pleasant walks to surrounding towns.

Have stayed many times, wonderful situation and had superb service, this time the hotel resembled a building site, while obviously, improvements were being made, customers should have been informed of this situation. Main lounge having had the carpet removed looked dreadful, dingy ,walls plastered here and there, bedroom door paint coming off as it was touched, bath in room cracked and fastened with tape. Surely to relieve this situation, customers should have at the very least been updated into a better and bigger room, we have never stayed before and stayed in such a cramped room. As we do not eat meat, found the breakfast lacking, full english breakfast ,very generous, where was the vegetarian option? Overall all opinion, needs great improvement in all areas.

It was good, lovely views