Grand Villa Heights

Lovely comfortable room upgrade. Hotel in middle of major renovations but staff managed it extremely well. Love this place. It’s reminiscent of manderley!

Just here for one night. The room is fine, if a little cramped. Very clean, with a hospitality tray and shampoo, soap, and shower gel in the bathroom. Have stayed here for many years but will be interested to see if/how it changes with new owners.

The location and views from the property were spectacular with good dining options. We have two complaints, one was the hot water was at best lukewarm so taking a shower in an English winter was not fun and two we booked on expedia and they didnt accept payment through expedia. We personally didnt like this.

Beautiful building undergoing renovation which we were unaware of. So peaceful couple of days ruined by the noise. Bathroom clean and appears new. Appears freshly decorated . But carpets and pelmets very worn at present. We had booked larger room but bed and pillows also uncomfortable. Also dogs had been allowed to stay in main hotel building. Food for evening meal was lovely, breakfast freshly cooked but poached eggs underdone. The hotel no longer has swimming pool which is shame. It has also had a name change. Focus seems to be shifting to promoting wedding venue, which it is a stunning location.

After reading mixed reviews, I wasn't sure what to expect. The room was very spacious and the view was breathtaking. The private car park was easy to access. The area was on the very far end road and felt very safe. Plenty of walks nearby. Shorter and longer. We did Raven Hall to Robin Hoods Bay and back in 3hrs. The staff was incredble. In restaurants, reception, even ladies who cleaned the rooms. Very pleasant, helpful, friendly. Check in tooks seconds, and so did check out. The breakfast was good, continental and a la carte (enough choice for everyone). We had a dinner in restaurant and also was very tasty (a lot better that I'd expected) . The hotel is being renovated therefore it needs refreshing with colours, fixing in bathroom. But overall the standard was very good. Bed was very comfy and the hotel was super quiet. We stayed in room 201 with sea view and would definitely recommend it. The hotel has it's charm being kept back in time. It will be interesting to see it post refurbishment. Undoubtedly for anyone who likes walks and reading a book, being sat in the chair with the sea view and cup of coffee Id highly recommend.

Lovely stay, beautiful grounds and views of the bay. Property is in need of work and modernisation in some areas but it doesn’t detract from what a beautiful building and location it is. From what I understand work to modernise is in progress, so don’t let this put you off staying. Staff were friendly and our room was warm and spacious with an amazing view. We’ll definitely be returning

A lovely setting, great views out to sea including Tobin Hoods Bay.

Just returned from a 2 night stay at Raven Hall ….. really impressed by our stay. Staff and service excellent 👍 breakfast was really good with the best view towards Robin Hoods Bay. The hotel is slightly tired in some areas but looks like renovation is underway and our room was beautiful. The staff upgraded us as it was my husband’s 79th birthday. Would not hesitate in recommending and will certainly be back….many thanks to the staff !!

We’ve been on a number of occasions and is always a great place to visit. The views of the bay are fantastic and the staff are all super-friendly!

made to feel welcome on our return visit. We love the location, grounds, views are incredible from every angle. The restaurant was very good as usual. The decor is a little tired and there’s such a huge potential to turn the hotel into a showstopper 5*