East Beach Hotel

Great hotel and clean room.Staff are very welcoming especially the gentleman on the bar,reception. Right opposite the beach.Good view. Would book again.

Then hotel was very nice and the staff were friendly. The rooms were clean one was a little small. The TVs in the rooms could do with an upgrade to a 32inch screen or larger. The only negative thing I would say lis one of the lower floors has a view of a courtyard which had a rather lot or dog excrement. I like the hotel is dog friendly but the view not so great. I dont know of its part of the hotel but its connected.

Very nice staff lovely breakfast,good location,nicely decorated

When you check in, instead of requesting card pre-authorisation for deposit, they ask to fill in a form requesting name, 16 digit card number, security code at the back of your card, expiry date, full home address. Literally everything you would need to make a payment with your card online. I challenged the receptionist for this but she couldn't care less and told me either i provide it or i can leave. Before pandemic i used to travel every week for work and stayed in hotels all around the world but i have never seen any hotel that request full card details. I couldn't relax all night worrying what could happen. It looked like it wasn't judt me who was worried as i saw multiple people at the receptiom who was not happy with their 'company policy'. When i checked out, i asked the morning receptionist if i can have the form back so i know they don't have it anymore. She was very rude and told me that it's fine because they do not use it (with annoyed tone). I couldn't just leave it there so i asked it to back again, she then just took out the form and shreded it in front of me ignoring my request. The room itself was nicely decorated but toilet stank of old pipe/urine smell. View was nice. Requested menu for breakfast before i book it but the staff said 'you get english breakfast or cereal if you pay £10.50' so i decided to go to local cafe for nice brunch instead which was cheaper! I will not return to this hotel

I was given the Deluxe room, which was a corner room with a dual aspect sea view and balcony. It was an amazing room. The bathroom was huge as well. The staff were very friendly, and the hotel was very clean. Consumables and some items were sealed with a date to say that it was cleaned. E.g. Tea / Coffees and Remote for the TV. The only issues were that there was a strange smell from the bathroom, they provided limited tea and coffee, there was two small sachets for shower and shampoo which was not enough (but we brought our own). The breakfast is a sandwiches, drink and pastry that can be delivered to your door. However, the room was still amazing and I would definitely stay here again! I original booked the standard room with a sea view, but needed to cancel and rebook it, as the pictures on Hotels.com are not accurate, so I needed to pay for the executive room if I wanted a bathtub. Also, they do provide 'breakfast', it is just not listed on the hotels.com site.

We had a lovely stay, it was clean and so comfortable, we stayed in a luxury room with balcony all round overlooking the sea, would Definately go back 👍

Friendly,helpful and competent staff. Covid-19 measures well respected. Breakfast copious and tasty. Two small observations: 1) TV in room is very small 2) Water pressure not constant (water would come in spurts every other second when showering). Other than that GREAT stay.

Amazing sea view and cosy rooms

A very nice Hotel right on the beach. Staff were very helpful and friendly. Would definitely recommend.

Very good for a resonantly priced hotel. I've stayed at a few of those in Eastbourne and I think this is probably the best.