Hotel & Spa Poco a Poco

great location for exploring cloud and rain forests. We had a very minor issue in our first room and the upgraded us for no charge. Breakfast was excellent, though it is outside and this location was chilly (mid 50s) and windy in the mornings, so we needed sweaters or jackets. The grounds are beautiful and the staff outstanding. The restaurant was good, but a limited menu. It is very near stores, restaurants, etc.

Beautiful hotel in an tropical oasis

Beautiful boutique hotel, with lovely gardens, stunning views, comfortable well equiped rooms, delicious food (we only ate breakfast) and fab 'nothing was too much trouble' staff. We have 2 suggestions, some lie flat sun beds would be nice and second, (which is for all the hotels we have stayed at) drop your crazy expensive food and drinks prices, we would have had much more in the hotel if you did. But a truly wonderful stay, non the less.

We really didn't like this hotel at all. When we arrived as a group of four, we were lumped in with a whole load of other people who arrived at the same time for a group check in. I'm fairly certain we didn't get the rooms we booked but we let that go. However, the drains in the bathroom were extremely smelly (and yes I know about the septic tank system but no other hotel in Costa Rica that we stayed in had the same problem). There was nowhere really to sit and have a game of cards so we ended up sitting in the breakfast room which wasn't ideal. Then a member of staff decided to come in and have several loud conversations on the phone which we thought wasn't very professional. Lastly, I ordered an omelette for breakfast which the egg chef totally forgot about. All in all, not a great experience.

Beautiful hotel in a wonderful setting. Rooms are small but service and hospitality great!

This hotel is a strong 5 star property. The hotel is well located, the property is beautifully designed and decorated and the staff so friendly and helpful. The grounds are lovely with a pool, hot tub and a spa should you want to indulge. The breakfast buffet was good and the restaurant excellent.

We loved the ambience of this Hotel. We stayed in the Family garden room which was also near the pool and hottub. This hotel has a very special ambience and we loved the free drinks and snacks that were included with our room. The morning buffet was delicious and had a lot of variety. The omelet maker "Alex" was so find and polite. He really stood out. The weather when we were there was very windy and a bit cool so the heated pool and the hot tub were particularly lovely. A special touch was that the maid brought us little chocolate every night. So lovely!

This hotel was fantastic, a beautiful property within walking distance to the center of Santa Elena. Our room was spacious and we spent a beautiful evening roasting marshmallows at the fire pit during happy hour with other guests and we enjoyed a great dinner at the restaurant. In the morning, breakfast was very nice with the view over the forest. We spent some time walking in the herb garden and the forest trails. 100% recommended

Beautiful hotel within 10 mins walk of town centre. Ate in restaurant one night (was best meal of our 3 week vacation). Several shops and restaurants in adjacent commercial centre. Buffet breakfast very good. All staff very competent and welcoming.

We arrived and were warmly greeted by staff, a cool washcloth and juice. This was a really nice touch and made a great first impression, especially with my 11 year old, who was really impressed with this extra touch. The grounds were beautiful and I really enjoyed watching the wildlife on the grounds. Staff was friendly and accommodating. The location was very convenient, in town and right next door to a grocery store, banking and restaurants. My two boys 8 and 11 years really enjoyed the warm pool and marshmallows by the fire. My biggest complaint is that our stay was only two nights and I would have been happy spending more time at Poco a Poco.