Hotel Okaan

estupendo el restaurante, los alimentos, la piscina, super bien todo

le falta un poco de iluminación a los caminos que van a los cuartos

Le foto si commentano da sole. In una serata di pioggia ci siamo ritrovati con la camera allagata,pavimento,letto,vestiti,telefoni...e non hanno nemmeno chiesto scusa per l'accaduto

a nice and quiet place

You can see from the photos, their pool areas are crazy awesome. As of Feb 2026, the main vast pool area was undergoing renovation and not available to use, which was a bummer, as that was the biggest draw for me with a kid. But they did have a second pool area with multiple levels and a waterfall which, while slightly less epic, was great as well. The restaurant is beautiful and the staff very attentive. I loved the cabana we stayed in and the jungle setting was natural but also upscale enough to be comfortable.

Heads up, the gravel road to their place is like 1.5 k or something like that, and is pretty rocky with some huge potholes. I have an Xterra for just such rough Yucatan roads, but I couldn’t imagine taking it in a small rental car or something. I was surprised that such a nice place would have such a terrible road, so while I highly recommend this place, just be careful if you’re driving something small and be prepared for a little off-roading. In my opinion it is worth it, though.

La colazione è lo.staff

Era trasandato e senza una via di accesso percorribile

Exotic location.

Upon arrival, they told us that the paid apartment was not available. They offered a 20% discount, which we have not received yet. The toilet in both apartments was clogged, wifi only at the reception and in the dining room, where it also stopped working. No connection in the room. The electricity went out several times the next evening. The area looks like it was after a natural disaster. Only one of the two pools is working. The photos on Booking.com are very misleading. The Staff was helpful and nice.