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7.1 / 10 Guest Rating

Hotel Okaan

Km 122 Carretera Mérida-Pto Juarez, Chichén-Itzá, mx

Hotel Okaan - main view

About the Property

Luxurious Accommodations with Jungle Views
Experience the beauty of the tropical forests from your own private terrace at Hotel Okaan. Our modern rooms and bungalows offer the perfect blend of luxury and nature, with stunning garden and jungle views.

Relaxation and Wellness Amenities
Indulge in ultimate relaxation at our spa and meditation area, unwind by the serene lake, or take a refreshing dip in the outdoor pool. Rejuvenate your mind, body, and soul in the tranquil surroundings of our retreat hotel.

Gourmet Dining Experience
Savor the flavors of Mexico at Okaan’s restaurant, where traditional and gourmet cuisine meet. Enjoy locally sourced organic ingredients and a variety of vegetarian options, all while taking in the picturesque views of the lush surroundings.

Book now to escape to this peaceful oasis nestled in the heart of the Yucatán Peninsula.

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.1
Very Good485 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the proximity to chichen itza.

Categories

Cleanliness5.3
Service10.0
Location7.3
Room Quality5.7
Amenities6.3
Value for Money6.7
Food and Beverage8.3
Overall Experience7.3

Select topics to read reviews

C
CalderonusUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 3, 2025

"Disappointing stay and a big mistake of"

4.0

Employees are very kind.

It seems close to Chichen itza but the hotel is located way deep in the woods with a terribly unpaved road which makes it even worse to get there. Once you get there, the reception, you have to walk even further to get to your room on an unpaved track, so all your luggage needs to be carried by hand to your room. THERE'S NO TV, Internet, vending machine or iron in the rooms. No ride share service. There was no hot water either. The facilities looked abandoned and the room could use some paint as it was full of stains. Whoever the owner is, you don't appreciate the potential you have there to let such a great complex fall apart.

Helpful?
J
JustinefrFR
Verified booking
family_with_children
Standard Room
Stayed in Nov 17, 2025

"Excellent"

8.0

Le long chemin de terre jusque l'hotel

Helpful?
K
KAMELfrFR
Verified booking
family_with_children
Standard Room
Stayed in Aug 27, 2025

"Good"

4.0
Helpful?
B
BarbaradeDE
Verified booking
family_with_children
Standard Room
Stayed in Aug 24, 2025

"Excellent"

8.0

Super Lage mitten im Regenwald, nettes Personal und wir waren die einzigen Gäste :-)

Schotterpiste zur Anfahrt

Helpful?
G
GrazianicaCA
Verified booking
family_with_children
Standard Room
Stayed in Aug 20, 2025

"HORRIBLE"

1.0

Personnel agréable mais c'est le seul point positif parmis beaucoup trop de points négatifs.

Tout ! Installations catastrophiques, 1 piscine ouverte sur 2, sale et non entretenue. Pas de nettoyage de piscine, pas de nettoyage autour de lampusci e. Chambre salle avec boiserie complètement rongée par le temps et l'eau, moisissure sur les fauteuils et rideaux, pas de protection de matelas, table de nuit qui s'écroule, toit recouvert de sac plastique poubelle pour éviter les fuites, Menu du restaurant réduite à 4 plats très chers. Impression d'abandon complet alors pourquoi ouvrir si les prestations ne sont pas la?

Helpful?
J
JULIEcaCA
Verified booking
family_with_children
Standard Room
Stayed in Aug 19, 2025

"très déçu"

4.0

La proximité de Chichen Itza

Les lieux en états de négligence, la piscine (principal point de ce choix d'hôtel) était fermé. Le déjeuner dans une air ouverte en plein milieu de la jungle = coquerelle, milles pattes, blates et j'en passe. L'humidité de la chambre était horrible une chance qu'elle etait propre.

Helpful?
S
sixteesES
Verified booking
family_with_children
Standard Room
Stayed in Aug 18, 2025

"No anar-hi!!!"

1.0

Res de res, vam haver de marxar perquè es una estafa. Tenen alguna habitació neta i en condicions sense cap mes servei.

Hotel abandonat amb un sol noi pendent de reflotar un hotel fantasma. De les dues piscines només n’hi ha una amb aigua i en mal estat. No hi ha restaurant obert i només tenien 2 habitacions reservades. Quin greu no haver fet fotos per ensenyar l’estat deplorable. Vam marxar a buscar un altre hotel a la zona amb disponibilitat

Helpful?
A
AlessandraitIT
Verified booking
family_with_children
Standard Room
Stayed in Aug 13, 2025

"Very Good"

7.0
Helpful?
F
FabricefrFR
Verified booking
family_with_children
Standard Room
Stayed in Aug 12, 2025

"Les photos ne correspondent à l'état actuel de l'hôtel"

6.0

La chambre était propre et agréable

L'accès compliqué par un chemin (1,2 km) en pierres. Une des deux piscines fermée. Absence de personnel pour un des deux petit déjeuner. Pas d'internet dans la chambre. Complexe hôtelier donnant le sentiment d'être en décrépitude.

Helpful?
K
KatrienbeBE
Verified booking
family_with_children
Standard Room
Stayed in Aug 10, 2025

"Very Good"

7.0

Heel mooie rustige ligging, overal dierengeluiden rondom je. Prachtige setting.

Het hotel bestaat uit aparte units verspreid in de jungle, deze hebben echt wel wat renovatie nodig,net als de onverharde weg 1,5km naar het hotel. Hele uitdaging om deze in het donker te berijden.Het grote zwembad was niet open, evenals het restaurant,alhoewel we een reservatie hadden en dit werd bevestigd.

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