The Lugger Inn

On the surface a nice room. On looking closer the room needs an upgrade. Very rundown bathroom that didn't appear clean. No wonder I bring antibac wipes when I stay in hotels! Staff were very good and welcoming. Comfy bed.

Very clean room and excellent breakfast. Ideal position on the front. The manager was brilliant helping me with some logistics issues. I would recommend this hotel without reservations

My room was a bit shabby, particularly the bathroom - teeny, tiny and not comfortable to use; light flickered and went out so had to leave the door open! The dining room was adequate but had seen better days. However the staff were helpful and did their best. For the price I paid, I suppose I couldn't expect anything better.

We specific asked how long the meal would take as we we arrived somewhere around 7.45. We were told 30 minutes so thought we’d have a drink. When we ordered our drink we said we were ready to order food to be told she couldn’t take our order for 30 minutes, annoying but ok we thought. 5 minutes later we were advised 1 hour so we cancelled our drink order and walked out. We were upfront in our questioning and they were not upfront with their answers.

Nice hotel. friendly and helpful staff. Great atmosphere. Good place to unwind and relax.

Staff was very kind, nice breakfast, we were lucky to have sea view which we really enjoyed.

Sense of 1930s 'proper job' quality English seaside hotel ,including a large meandering winding carpeted staircase to rooms on second floor which incorporated on the journey of walking up,or down access to a lift which the weary,elderly,infirm ,sight dimmed or,in my case slightly inebriated ( honest .officer I was only moving at 3 miles p.h when I hit that unexpected laundry basket ?!) As well as this the service was v.good ,even down to one kind waitress/breakfast supervisor who took the trouble to find a baby-wipe so that I could clean my ketchup stained trowsers on the morning of my departure. The room was ideal ,well equipped including a telephone and as well as an en-suite shower in th room ,there was a large bath in a bathroom on the landing near my room,which I used early one morning ,quietly so as not to disturb any adjoining room residents. All in All, a good value well managed, friendly and efficient staffed establisment at which I had enjoyed my stay...so thankyou to them 😀. ..

So convenient for ferry Lovely staff Good amenities Clean Comfortable bed Only one downside, TV remote not working properly

Adele and her colleague worked very hard to let us have a good breakfast. Please do let them know their hard work was appreciated by visitors. Thanks Steve for helping us to check in. He was friendly and humorous. Megan was very helpful and was the most polite staff working at the bar and restaurant. A few of her colleagues were not so. We did not expect staff working at bars were very polite but at least a bit friendly. There was no one to be responsible for check in in early mornings. There was no place for keeping luggage’s before check in and after check out!

It was a nice hotel but over priced even for August. It was average in most respects. Decor and furniture was tired and worn. Top floor rooms are up a windy staircase with no handrail. Be aware if you are elderly. Lovely seaview though. Breakfast is a hot buffet servery with cereals but no croissants or youghurts on offer.