Tennyson

The room was a good size with everything I needed. The bed was very comfortable and the room was clean.

The property is right on a busy main road and there is a lot of traffic noise all night. Unfortunately, the double glazed windows are warped and no longer seal properly, so I found that the road noise was just as loud when the windows were shut as when they were open. I did find some ear plugs in one of the drawers, but these were not enough and I only managed some intermittent sleep by putting two pillows over my head as well. In addition, I was very frustrated to find that I was not allowed to park at the property despite parking being advertised when I booked and one of my criteria for selecting it. The car park was clearly marked out with a parking bay for each room but it was empty. Luckily, I double checked the details sent, which stated that if I parked there I could be fined. I also rang the contact number to double check and it was confirmed that I had to park in the street because my booking didn't include parking. Why? There are double yellow lines outside the property so I was forced to park down the road and walk back with my luggage. I was lucky to get a space, anyone arriving after me would have been out of luck. This left a bad taste and I wouldn't return again for this reason and the noise.

Location

It is a self check-in place and the link in the welcome message doesn't work so you have to call them. The room was not serviced properly when I got in. Used mug, trash can full. Also the shower didn't have a door.

The cost.

The bed was uncomfortable, definitely time for a new mattress. The window had a half inch gap down the side, so heard traffic noise all night.

Very handy for the venue we were at. Very clean. Loved having a fridge in the room. Coffee/tea facilities good. Like having a settee in the room. Good parking facilities.

Quite a long walk into city centre. Bed a bit hard.

I had to rate staff as a 1 because there are no staff. I couldn’t access the portal with the information to obtain entrance and had to call someone to find out how to work the electronic keypads on the front door.