Borrowdale Gates Hotel

Unfortunately, not much to like. The bed was comfortable. Nice location.

The room wasn’t properly cleaned when we checked in! Besides the furniture being dusty - which is something I could have ignored - the bathroom was dirty. There were stains on the toilet seat! Bathroom floor seemed like it hadn’t been cleaned in quite some time. It was dirty and there were small hairs around. Breakfast was probably one of the worst we’ve experienced in a long time. The buffet selection was poor and the cooked breakfast was just not tasty. The bacon was thick and rubbery. Sausage rubbery as well. Even the scrambled eggs were rather watery. Overall, very disappointed with our experience. Definitely not value for money.

Very clean and modern decor. Comfortable furniture and well sized rooms. Friendly staff

No fridge in the hotel room

The location and views were wonderful. Staff were attentive, cheerful and engaging. Food was exceptionally good and the catering staff went above and beyond to cater for a vegan in our group - separate vegan menu with multiple options was provided and the items updated on a regular basis - "the best cauliflower steak she has ever had". We were impressed the sustainability vouchers which gave a cash voucher (for use in the hotel) if you choose not to have your room cleaned - £5 per day.

There was little to dislike, however, there were housekeeping errors which needed addressing. Once they were pointed out, the situation was generally rectified.

Location, scenery around, tasteful decor, amazing food!

Need to have fan in window to let air in without bugs. Airless room.

Its location is fabulous. Rooms have great decor. Restaurant is fabulous. Great views.

The room was a bit dusty. The sink and shower wastes need cleaning. Attention to detail missing in areas of hotel and service. One member of staff at breakfast could be heard complaining about working there.

The location is lovely, very peaceful. The outside back of hotel seating area/ garden has delightful views, and children enjoy walking around the hotel and can play safe. The restaurant, and lounge areas are comfortable and beautifully designed

There wasn’t anything I didn’t like, all good to me.

The hotel is in a superb location with great walks on your doorstep. The hotel has a pleasant garden for relaxing and a large car park. My bedroom was spacious, nicely fitted out in a modern style and benefitted from a lovely view down the valley of Borrowdale. The catering was of a very high order.

Nothing!

Everything was lovely. Beautiful rooms and garden, great location and delicious food.

Lovely hotel in a beautiful setting. Staff were lovely, special mention to Hazel who really looked after us!