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8.4 / 10 Guest Rating

Hotel l'Octroi

143 Rue Trivalle, Carcassonne, AUDE, 11000, Carcassonne, FR

Hotel l'Octroi - main view

About the Property

Discover the charm and elegance of Hotel l'Octroi, nestled in the heart of Carcassonne, just steps away from renowned attractions.

Relaxation Awaits
Unwind at our full-service spa, where expert therapists are ready to provide rejuvenating massages tailored to your needs. After a day of exploring, take a soothing dip in the hot tub or seasonal outdoor pool.

Culinary Delights
Indulge your palate at our Bar lounge, featuring stunning pool views. Enjoy room service during limited hours or treat yourself to a hearty breakfast served daily from 7:00 AM to 11:30 AM.

Comfort & Convenience
Our intimate hotel offers 21 well-appointed guestrooms equipped with flat-screen TVs and complimentary Wi-Fi. Experience exceptional service with housekeeping, laundry, and multilingual staff available to cater to your every need.

Book your stay today and immerse yourself in the enchanting beauty of Carcassonne!

Facilities & Amenities

Full-service spa
Electric car charging station
Free WiFi
Swimming pool
Terrace
Luggage storage
Outdoor pool - seasonal
Golfing nearby
Breakfast available (surcharge)
Television in common areas

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April to October. Pool access available from 10:00 AM to 8:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent112 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the comfortable accommodations.

Categories

Cleanliness8.5
Service9.0
Location8.7
Room Quality8.5
Amenities8.0
Value for Money8.4
Food and Beverage7.5
Overall Experience8.5

Select topics to read reviews

R
Richard
Verified booking
partner
Standard Room
Stayed in Oct 7, 2025

"Exceptional"

10.0

What a place! Stopped in on a whim, and were thrilled to find ourselves in excellent hands. Great facilities, surprisingly great breakfast, and very comfortable facilities. Great food recommendations from super friendly staff. And all at a VERY reasonable price.

Helpful?
G
Gheorghe
Verified booking
family
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

Nice room, good location and helpful staff. The breakfast was not that good though. Very limited choices.

Helpful?
G
Glennys
Verified booking
Standard Room
Stayed in Sep 18, 2025

"Overnight stay"

10.0

Small but clean room. Comfy bed. Modern clean bathroom. Friendly welcoming reception

Helpful?
N
Nigel
Verified booking
Standard Room
Stayed in Sep 15, 2025

"."

8.0

WE SPENT 4 NIGHTS IN THE AREA AND THOUROUGHLY ENJOYED OUR TIME HERE. THE HOTEL IS AN EASY WALK TO THE CITY,CASTLE AND MANY RESTAURANTS. THE WEATHER WASN'T KIND SO WE DID NOT USE THE POOL. THE STAFF ESPECIALLY WALY WERE VERY HELPFUL. A GOOD EXPERIENCE

Helpful?
C
Christine
Verified booking
Standard Room
Stayed in Sep 13, 2025

"Exceptional"

10.0

Easy check in, good service and friendly staff, will definitely be back next time we are in Carcassone

Helpful?
D
Daniel
Verified booking
Standard Room
Stayed in Aug 10, 2025

"A perfect place to stay in Carcassonne "

10.0

Loved this hotel. Really clean and comfortable, and the location is great. Both for the citadel and the restaurants and shops further along Rue Trivalle. The pool and seating area were a welcome place to relax and cool off. The staff were all friendly and welcoming (and spoke good English if, like me, your French isn't the best!) Secure parking an added bonus too.

Helpful?
J
Julie
Verified booking
family
Standard Room
Stayed in Jun 13, 2025

"Excellent"

8.0

Staff are lovely. Great position for the old cite and airport shuttle. Breakfast is ok, but not worth 15 euros. Pool is a welcome break after hot days

Helpful?
C
Craig
Verified booking
partner
Standard Room
Stayed in May 20, 2025

"Exceptional"

10.0

Excellent location nd very helpful friendly staff.

Helpful?
A
Alison
Verified booking
Standard Room
Stayed in May 12, 2025

"Excellent"

8.0

Limited snacks poolside, rooms were clean , not keep on the words on the wall around the tv made it feel like a hostel, no cakes available to have with a coffee

Helpful?
D
Debra
Verified booking
friends
Standard Room
Stayed in May 5, 2025

"Exceptional"

10.0

Very clean. Staff extremely friendly and helpful

Helpful?
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