The Oriental Legazpi

The hotel has a very good view of Mayon Volcano but is in need of renovations and upgrading. However, the staff are really accommodating and helpful.

I love its location with the view of the city and especially Mayon Volcano!

The pool were not heated, that explains why no one was swimming at that time of the year. August. Breakfast is awesome.

Great place with a beautiful view.

Booked for my brother’s wedding and considering that the city has just been hit by the typhoon, i was ready to be forgiving. Some amenities were closed and its ok. The place still looked ok despite the damages left by the storm however i learned that there were 2 other events booked for the same night as my brother’s wedding and they were not prepared for it. The ac in the venue wasn’t working, the bar does not even have ice and drinks available for purchase and the staff serving were not very attentive. You should check on your events manager he/she is not doing her job well.

The food service was great. The service from the front desk was suspect. One day they could have a taxi to the airport at 4:30 AM, the next day they could not. Still have not figured that one out. The hotel is also out of the way from the main town somewhat.

Great place to stay if your in Lagazpi. Very friendly and accommodating staff.

Rather run down room, definitely in need of update. Not even a box of tissues in the room. Charged for extra bottles of water and ice bucket. Bright spot was helpful and polite staff.

The property was great and staff very friendly and accomidating. Like the check in area that we sit at desk instead of stand. The breakfast was great. The only problem was the lack of restaurants open. Me and wife having to wait until 6 pm.

Pros: We love the infinity pool adjacent to a smaller jacuzzi pool overlooking Mayon Volcano. Soft towels and robes that look new are provided. The rooms are spacious and the beds are firm and comfortable with also a great view of Legazpi City and the harbor especially at night. The staffs are friendly, courteous and very helpful. One immediately provided me with a flat iron and ironing board when I requested one for our wrinkled clothes. There was a fire dance during the night. There were no extra charges. What was written in the offered hotel deal was followed to the letter. For a Twin room with 2 adults and 2 kids, you get 4 free buffet breakfast. Cons: Buffet breakfast was not great, only chicken afritada, beef tapa, sayote with ground meet, pancit bato, fried dried fish, champorado and various desserts. The adults only liked the coffee station with different flavors and egg station with boiled and scrambled egg and where you can ask for unlimited omelette with various fillings and the kids liked the cereals station and pancakes with several options for syrup topping. Sadly, there's no maple syrup. It was also unfortunate that it was a cloudy day and there was a province-wide blackout so our room was not prepared more than an hour after check in time. But for a 4 star hotel, there should have been a generator in good working condition. However, the good thing is we checked out a little past 1PM and I was not charged extra for it.