Palazzo Pensionne

We first got a room on first floor whitch was extremely hummid, dark, bad smelling and a lot of ants. It wasn't cleaned properly either. We waited to see if the smell would disappear after using the air on for a while but ended up with asking for a new room. That was no problem and we got a much better room on the second floor - cleaner, lighter and no smell. So ask for room 2C. We are backpacking for 5 months so are used budget hotels now. Cebu is nothing special but a huge town so we were only there for shopping. Couldn't find any cozy restaurants close to the hotel and the area is not the finest. Take a taxi to Ayala Mall and have dinner there, a lot of good choices! And remember, always go by taxameters.

I stayed here a total of 5 nights. I had unexpected change in plans and came here alone. The staff had no problem checking me in at 9am, despite the normal 2pm check-in. Room was basic but good. Wi-fi was a bit slow, but thats common in the Philippines. Breakfast options were great and I looked forward to breakfast each morning (good pancakes!). I wanted to backpack around and the hotel staff was happy to hold my larger lugguge for over a week while I backpacked around. The location is close to everything but not exactly prime location as nothing is right there. Still, its a very short taxi to mango square, the supermarket, malls, etc. The staff was great and was happy to help me order delivery or find a taxi. Great overall. Only con? I woke up at 6:30am on Friday to very loud construction under my window. It pratically shook my room and consudering the guests, they should have waited until closer to breakfast time

I have stayed here on a previous trip to Cebu, for the price you cannot beat it, the rooms are clean as are your linen. Where they fail are the towels which I doubt are washed in bleach and have a musty smell. They also have a ant problem so shake your towel out before using it, I did not and got bitten all over. The beds and pillows are very good. The food is satisfactory and you will not be let down They do use instant coffee which I find a bit tacky but I can live with it. I do recommend it though great place to base from be it a long or a short stay.

Clean and good value. A bit out of the way, a 20 min walk past some minorly dodgey bars to get to the main on the main strip. Service is good with great attitudes. Front desk responsive and doorman happy to hunt down a cab for you. I would return for another night if I was passing through. Don't know about for an extended stay though.

Will always stay here....great staff and breakfast included with price...good wifi in rooms. Thanks Palazzo!!

This was a good place just to stay a night and move on. Not in the best part of town, but they did have a security guard on site. Also, the restaurant was incredibly slow in getting orders out and the food was meh, but it was nice to have a restaurant on site since I was just stopping here for the night to move on the next day. All in all, a good clean budget place to stay but I wouldn't hang around here.

They advertised one room and gave me another. I was meant to stay in an air conditioned room, but they tried to place me in a meager dormitory style room with a handful of other people. When I refused, they offered to put me in an air-conditioned single room, but then reneged on that promise, then tried to stuff me into a small, dingy room with a window facing the kitchen area where i could literally hear people chewing their food.

This must be the fifth time I've stayed here in the last few years and I feel very comfortable with the staff and their kids. A really nice and homely place with lots of cabs passing by to the malls just a few minutes away. I'd left behind some stuff on my last trip and when I called the lady on duty that night immediately confirmed they had it. They should raise their room rates for their integrity, helpfulness and friendliness.

I just stayed one night. The idea was to stay more but the rooms was looking at the road and was impossible to close totally the small windows. So some noise was coming in when sometimes a moto was passing in the street. Anyway the hotel isn't far from Mango Square, good for the nightlife, but if you walk the sourranding aren't so nice. They sad that isn't danger to walk there...i did it. I changed hotel, i went to the TUNE Hotel very near to the Ayala Mall, the only plece where u can spend time during the day. Because the city isn't nice...

We arrived shortly after Cebu experienced an earthquake. The staff was attentive and maintained their professionalism during the aftershocks. This helped us remained calm and enjoy our stay. I would definity rebook the Palazzo Pensionne next time I'm in Cebu City.