Divan Bursa

Soo good I love it

I reserved room 2 adult and 2 children and I received an email like all correct but the hotel took extra charge from me cause you send them that I received just for 2 adults . It’s like rubbery not more

The hotel needs renovation. the location was nice, the staff was ok. I didn't feel and vip.

good staff

Good

Hotel is excellent. Hands down this is the best hotel I stayed at during my vacation in Turkey. Very friendly and helpful staff, clean and luxurious room, fantastic spa and distance to important sightseeings in Bursa. Downfall is the location since it is by a main road and the view of the city from here is ugly. But Kültür Park, Altıparmak, Çekirge, Tophane and Osmangazi are walking distance, all of which have amazing culture, food, history and pretty much heartbeat of Ottoman Empires fist capitol.

The staff was unprofessional and un polite, they request to charge extra for my children even one of them is 6 years old and the hotel conditions on hotels.com that the children from 0-6 years are free

Good location to the merinos culturel centre. Will definitely return.

Amazing stay, great location and superb staff. Rooms very clean but balconies could be better maintained. Well, I was there during a snowfall so perhaps that was an issue. Otherwise all good. Upon departure a staff member came to clear my car off the snow. Great service

Hotel was good , dining room menu very good...room nice and big , but with stained carpet through out the hotel...also all smoking should be totally eliminated throughout the entire hotel...! Even in no smoking rooms other people smoking in other rooms ...can smell smoke !!