PortAventura Hotel Gold River

Overall some of the staff in the parks were incredibly rude. Overall the hotels fine, but the efficiencies of the park and hotel operations really let things down.

Very clean Staff friendly Bar prices reasonable Room lovely

Food in the park is terrible and expensive and the food times at the hotel are very strange ended up spending extra to go into Salou for edible food

Everybody very friendly ,beautiful place, easy access to the theme park ,very good place for children

Excellent staff and what a super resort, direct park entrance was a massive bonus and just a short walk

Nicely themed comfortable beds Nice food

Really enjoyed the overall visit, facilities were great, buffet was well organised! Unfortunately I did have someone next to me who had a child making a lot of noise so it did mean not much sleep, but would happily return! Staff were very friendly also!

Room was nice, the hotel itself is themed amazingly. The main buffet was a bit of a scrum with huge lines but ultimately staff worked with urgency and got people through. Very much organised chaos. Reception were excellent, they had our room ready when we arrived at 9am and offered us a late checkout too. Proximity to the park is also a huge plus. For a four star hotel I would have expected more in room amenities, like a working extractor fan, amenity kits in the bathroom, a second pillow, but overall as a place to crash after a long day in the park it worked quite well.

Perfect for our stay!

I booked this hotel mainly because park entrances were included, but to my surprise, only one of the two parks advertised (Ferrari Land) was open. Even the open park had maybe 15% of the attractions running. I understand it might be seasonal, but this should have been clearly disclosed at the time of booking, not something to find out after arriving.