Diamonds Lodge Ltd

The stay at Diamond lodge was slightly disappointing as it did not appear as it had presented on line. It was clean but very basic and was not good value for money. I would describe it as a hostel environment rather than a guest house.

In short the room was so bad, that we left, and booked into a different hotel. The property is failing apart, major work is needed fix all the problems. - The shower, only produce burning hot water. - The socket extension was screwed to wall and was only power outlet, this produced sparks when used. - Carpet filthy, - Bed mattress had failed and was saggy. - Sealant looked to have been installed by a young child. - etc. Avoid this property at all cost,

Very pleasant stay. You needed a permit to park on a street near the property. The permit you from the premises when you check in cost of £6/7 but no spaces left. So a 5 min walk from the property there is a payed carpark @ a cost of £6 for 24hrs. Also on arrival there is some rules no drinking on the premises is found out alcohol has been consumed there is a £25 bill on top of the full nights stay.

Would recommend

We stayed overnight at Diamond's Lodge to give us more time to explore York. You are definitely paying for the location as it is about a 20 minute walk from the heart of York, but there is a bus stop right outside the property if you don't fancy the walk. It is also across the road from York hospital, I was concerned about being disturbed by ambulances during our stay but this only happened once. The beds were a bit on the firm side, but we all swept well enough. The room was clean and neat. I think Diamond's would benefit by putting a bit more information on their website- there was a kettle, fridge, tea & coffee and a hairdryer in the room (which I wasn't expecting). I also couldn't figure out the parking situation, so we parked in a private car park a short walk away that I had to find myself.

Reception pleasant, room clean not well equipped or organised or maintained. On returning late the room and bathroom lights failed and therefore the shower extractor so unable to wash properly, owner said someone would be round 09:30 STILL WAITING at 10:10. We're leaving with a simple wash down and a bad review, what do they expect.

Room was very clean, perfect for one night stay. Contacted several times regarding how to check in and was even asked if i required a taxi. Great friendly service.

There is no free overnight parking in the immediate vicinity; you have to walk up to 10 minutes to get it or pay a rip off £5 per day for a parking permit

Very well priced accommodation - within walking disctance of all that York has to offer. Nice period property with lovely/friendly staff. Amazing value.

No one about Room very small Paid for breakfast to be informed via phone call that we let them know to late.although they took our money Issue with parking