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9.8 / 10 Guest Rating

The St. Regis Shenzhen

No. 5016 Shennan Road East, Shenzhen, cn

The St. Regis Shenzhen - main view

About the Property

Luxurious Amenities and Dining
Indulge in 5 dining options, an indoor heated pool, and a rejuvenating spa at The St Regis Shenzhen. Enjoy the impeccable St. Regis Butler Service available 24/7 for all your needs.

Convenient Location and Accessibility
Centrally situated in the bustling Luohu business district, relish panoramic city views from your spacious room's floor-to-ceiling windows. With the Grand Theatre Subway Station nearby and key transportation hubs within easy reach, exploring Shenzhen is a breeze.

Relaxation and Wellness
Unwind in bright rooms featuring modern amenities like a 46-inch LCD TV and marble bathrooms with rain showers. Pamper yourself with in-room massage treatments or head to the Iridium Spa for a variety of massages. Stay fit with the exercise room, classes, and personal trainer available.

Book your luxurious stay at The St Regis Shenzhen now for an unforgettable experience!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that all staying guests need to provide ID cards with the same name stated during the booking. If guests book more than 1 room, all guests' names need to be put correctly as well.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

1 King Bed,Skyline View,Large Room - Photo 1
1 King Bed,Skyline View,Large Room - Photo 2
1 King Bed,Skyline View,Large Room - Photo 3
1 King Bed,Skyline View,Large Room - Photo 4
1 King Bed,Skyline View,Large Room - Photo 5
1 King Bed,Skyline View,Large Room - Photo 6
1 King Bed,Skyline View,Large Room - Photo 7
1/7

1 King Bed,Skyline View,Large Room

1 King Bed560-sq-foot room with hill views Relax - Indoor private hot tubInternet - Free WiFi Entertainment - 46-inch LCD TV with digital channels, pay movies, iPadFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerheadPractical - Washer/dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height electrical outlets in bathroomEco-friendly - Reusable coffee/tea filters, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

52 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Larger Guest room, 1 King, Skyline view

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$500.71

$400.57

Includes taxes & fees

Larger Guest room, 1 King, Skyline view

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$549.49

$439.59

Includes taxes & fees
1 King Bed,Urban View,Guest Room - Photo 1
1 King Bed,Urban View,Guest Room - Photo 2
1 King Bed,Urban View,Guest Room - Photo 3
1 King Bed,Urban View,Guest Room - Photo 4
1 King Bed,Urban View,Guest Room - Photo 5
1 King Bed,Urban View,Guest Room - Photo 6
1 King Bed,Urban View,Guest Room - Photo 7
1 King Bed,Urban View,Guest Room - Photo 8
1 King Bed,Urban View,Guest Room - Photo 9
1 King Bed,Urban View,Guest Room - Photo 10
1 King Bed,Urban View,Guest Room - Photo 11
1 King Bed,Urban View,Guest Room - Photo 12
1/12

1 King Bed,Urban View,Guest Room

1 King Bed538-sq-foot room with city views Relax - Indoor private hot tubInternet - Free WiFi Entertainment - 46-inch LCD TV with digital channels, pay movies, iPadFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerheadPractical - Washer/dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height electrical outlets in bathroomEco-friendly - Reusable coffee/tea filters, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

50 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Guest room, 1 King, Urban view

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$378.79

$303.03

Includes taxes & fees

Guest room, 1 King, Urban view

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$427.55

$342.04

Includes taxes & fees
2 Twin/Single Beds,Skyline View,Large Room - Photo 1
2 Twin/Single Beds,Skyline View,Large Room - Photo 2
2 Twin/Single Beds,Skyline View,Large Room - Photo 3
2 Twin/Single Beds,Skyline View,Large Room - Photo 4
2 Twin/Single Beds,Skyline View,Large Room - Photo 5
2 Twin/Single Beds,Skyline View,Large Room - Photo 6
2 Twin/Single Beds,Skyline View,Large Room - Photo 7
2 Twin/Single Beds,Skyline View,Large Room - Photo 8
1/8

2 Twin/Single Beds,Skyline View,Large Room

2 Twin Beds517-sq-foot room with hill views Relax - Indoor private hot tubInternet - Free WiFi Entertainment - 46-inch LCD TV with digital channels, pay movies, iPadFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerheadPractical - Washer/dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height electrical outlets in bathroomEco-friendly - Reusable coffee/tea filters, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

48 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Larger Guest room, 2 Twin, Skyline view

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$500.71

$400.57

Includes taxes & fees

Larger Guest room, 2 Twin, Skyline view

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$549.49

$439.59

Includes taxes & fees
1 King Bed,City View,Metropoltan Suite - Photo 1
1 King Bed,City View,Metropoltan Suite - Photo 2
1 King Bed,City View,Metropoltan Suite - Photo 3
1 King Bed,City View,Metropoltan Suite - Photo 4
1 King Bed,City View,Metropoltan Suite - Photo 5
1 King Bed,City View,Metropoltan Suite - Photo 6
1 King Bed,City View,Metropoltan Suite - Photo 7
1 King Bed,City View,Metropoltan Suite - Photo 8
1/8

1 King Bed,City View,Metropoltan Suite

1 King Bed1109-sq-foot room with hill views Layout - Separate sitting areaRelax - Indoor private hot tubInternet - Free WiFi Entertainment - 46-inch LCD TV with digital channels, pay movies, iPadFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerheadPractical - Washer/dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height electrical outlets in bathroomEco-friendly - Reusable coffee/tea filters, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

103 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Metropolitan Suite, Suite, 1 King, City view

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$874.99

$699.99

Includes taxes & fees

Metropolitan Suite, Suite, 1 King, City view

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$911.56

$729.25

Includes taxes & fees
1 King Bed,City View,Caroline Astor Suite - Photo 1
1 King Bed,City View,Caroline Astor Suite - Photo 2
1 King Bed,City View,Caroline Astor Suite - Photo 3
1 King Bed,City View,Caroline Astor Suite - Photo 4
1 King Bed,City View,Caroline Astor Suite - Photo 5
1 King Bed,City View,Caroline Astor Suite - Photo 6
1 King Bed,City View,Caroline Astor Suite - Photo 7
1 King Bed,City View,Caroline Astor Suite - Photo 8
1/8

1 King Bed,City View,Caroline Astor Suite

1 King Bed753-sq-foot room with hill views Layout - Separate sitting areaRelax - Indoor private hot tubInternet - Free WiFi Entertainment - 46-inch LCD TV with digital channels, pay movies, iPadFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerheadPractical - Washer/dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height electrical outlets in bathroomEco-friendly - Reusable coffee/tea filters, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

70 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Caroline Astor Suite, Suite, 1 King, City view

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$1,192.01

$953.61

Includes taxes & fees

Caroline Astor Suite, Suite, 1 King, City view

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$1,228.6

$982.88

Includes taxes & fees
1 King Bed,City View,St Regis Suite - Photo 1
1 King Bed,City View,St Regis Suite - Photo 2
1 King Bed,City View,St Regis Suite - Photo 3
1 King Bed,City View,St Regis Suite - Photo 4
1 King Bed,City View,St Regis Suite - Photo 5
1 King Bed,City View,St Regis Suite - Photo 6
1/6

1 King Bed,City View,St Regis Suite

1 King Bed1163-sq-foot room with hill views Layout - Separate sitting areaRelax - Indoor private hot tubInternet - Free WiFi Entertainment - 46-inch LCD TV with digital channels, pay movies, iPadFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerheadPractical - Washer/dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height electrical outlets in bathroomEco-friendly - Reusable coffee/tea filters, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

108 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

St. Regis Suite, Suite, 1 King, City view

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$923.76

$739.01

Includes taxes & fees

St. Regis Suite, Suite, 1 King, City view

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$960.34

$768.27

Includes taxes & fees
1 King Bed,City View,Large Room - Photo 1
1 King Bed,City View,Large Room - Photo 2
1 King Bed,City View,Large Room - Photo 3
1 King Bed,City View,Large Room - Photo 4
1 King Bed,City View,Large Room - Photo 5
1 King Bed,City View,Large Room - Photo 6
1 King Bed,City View,Large Room - Photo 7
1/7

1 King Bed,City View,Large Room

1 King Bed560-sq-foot room with city views Relax - Indoor private hot tubInternet - Free WiFi Entertainment - 46-inch LCD TV with digital channels, pay movies, iPadFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerheadPractical - Washer/dryer, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Low-height electrical outlets in bathroomEco-friendly - Reusable coffee/tea filters, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

52 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Guest room, 1 King, City view

Free cancellation
Before Jun 28 (2 days)
Room Only
20% OFF$330.01

$264.01

Includes taxes & fees

Guest room, 1 King, City view

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$378.79

$303.03

Includes taxes & fees

Guest Reviews

9.8
Exceptional407 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the great location.

Categories

Cleanliness9.6
Service10.0
Location10.0
Room Quality9.6
Amenities9.6
Value for Money10.0
Food and Beverage9.6
Overall Experience10.0

Select topics to read reviews

S
SalehsaSA
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"It was a short stay but it was a good one"

5.0

The hotel was clean & well maintained, everything worked well

The air conditioning was off in most common facilities which made my stay uncomfortable

Helpful?
T
ThomasdeDE
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

9.0

Tolles Frühstück, Top geschulte Mitarbeiter, tolles Ambiente, ++++++ Personal Assistant einfach Mega aufmerksam und freundlich ++++++

Helpful?
7
705limalHONG KONG
Verified booking
Family
Standard Room
Stayed in Jun 13, 2026

"Great view and great service"

10.0

Great location and great butler service! Good work and thank you Hank, Alice, Kimi and Eason!

Helpful?
R
RuthauAU
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"We enjoyed the comfort of the hotel and the proximity to public transport and the large shopping mall next door."

10.0

Amenities, location, stunning views

Helpful?
J
JJ0hn0LL
Verified booking
Couples
Standard Room
Stayed in Jun 11, 2026

"Outstanding Hospitality, Panoramic Views, and Seamless Comfort"

10.0

An unforgettable stay with exceptional service and breath-taking views! We had an absolutely wonderful time at this hotel. The hospitality here is top-notch; we were assigned a dedicated butler who took excellent care of us, providing delightful tea service and fresh welcome fruits. On top of that, the views from the room are spectacular, offering a stunning panoramic view of the entire city. One detail we deeply appreciated—which is quite rare in China—is that there was no wastebasket next to the toilet. When we checked with the staff, they kindly confirmed that it is perfectly fine to flush a reasonable amount of toilet paper down the toilet, which made our stay feel much more hygienic and comfortable. As Marriott Platinum members, we were also highly impressed by the generous elite benefits and perks offered to us. The overall experience was flawless, and we would absolutely love to stay here again!

Helpful?
S
sam950008CANADA
Verified booking
Business
Standard Room
Stayed in Jun 10, 2026

"Outstanding Q1 2026 Stay at St. Regis Shenzhen!"

10.0

Huge shoutout to the amazing team at The St. Regis Shenzhen! Crystal was incredible with pre-arrival planning, and William made check-in a breeze. Chief Butler Faust and supervisors Jack and Alice took our stay to the next level with their flawless hospitality and a fantastic champagne sabrage ceremony. True luxury service at its finest!

Helpful?
S
summ2024
Verified booking
Business
Standard Room
Stayed in Jun 9, 2026

"Unforgettable experience"

10.0

I highly recommend this team for The St. Regis Shenzhen Crystal from Guest Relations perfectly managed my booking and thorough pre-arrival preparations. Front Desk William offered quick, warm check-in and thoughtful arrangements. Head Butler Faust plus supervisors Jack and Alice delivered impeccable in-stay service, including an elegant champagne sabering ceremony that made my experience unforgettable. Their attentive, professional care made my stay absolutely fantastic. They fully deserve this recognition!

Helpful?
M
mikecU2268YXTORONTO, ONTARIO
Verified booking
Family
Standard Room
Stayed in Jun 8, 2026

"A Truly Memorable Stay – Made Extra Special by Wonderful People"

10.0

My family and I recently stayed at the hotel to celebrate a very personal milestone: my 600th night and achieving lifetime platinum status. We couldn’t have chosen a better place to mark the occasion. From the moment we arrived, we were made to feel completely at home. We had the pleasure of staying in the Caroline Astor Suite, and it was everything we could have hoped for — incredibly spacious, elegantly appointed, and that bed. As anyone who travels often knows, a good bed makes all the difference, and this one was exceptional. My wife, who has scoliosis and is very particular about mattresses, found it wonderfully comfortable, which truly set the tone for a relaxing stay. Waking up to the magnificent view from the room was just the icing on the cake. What truly elevated our experience, however, were the people. A very special thank you to Chief Butler Faust, who took such genuine care of us throughout our visit. He attended to our every need with warmth and grace, and went out of his way to make our five-year-old daughter feel just as special — surprising her with activity books and a teddy bear. That little teddy has since become her constant companion, wherever we go. We were originally booked for just one night, but our daughter loved it so much that we ended up extending for an extra evening. That decision was made easy thanks to the seamless assistance we received from Kiki at the Front Office, and Joe and Jason from the Concierge team, who were with us from start to finish with kindness and professionalism. This was more than just a hotel stay — it was a beautiful memory for our family, made even brighter by Faust and his incredible team. We left with full hearts and are already looking forward to our next visit.

Helpful?
5
502jellyc
Verified booking
Couples
Standard Room
Stayed in Jun 5, 2026

"Amazing Stay :)"

10.0

Booked a room to celebrate my husband’s birthday. Had a very pleasant experience at this hotel. We received very personal and detail-minded experience from room decoration to service of cold drinks once we enter the room on a such a hot day. We are exceptionally delighted to be served by Mr Jack Xiong as our personal butler who strives for excellency. Would recommend this hotel to everyone who wishes to have a pleasant vacation. :)

Helpful?
E
E6231OQjackiel
Verified booking
Family
Standard Room
Stayed in Jun 4, 2026

"Immaculate experience from FAUST"

10.0

It was our anniversary, and I also brought my mum to celebrate Mother’s Day since I had just returned from London. Although the hotel was built many decades ago, FAUST somehow enhanced our experience. We felt it was truly beyond our expectations and surprisingly personal — a quality that many 5-star hotels lack. We will remember this trip not only for our celebration, but also because FAUST played a big part in turning what would have been a 3.5-star experience into a memorable 5-star one.

Helpful?