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8.2 / 10 Guest Rating

Hotel Elite Zermatt

Hofmattweg 3, Zermatt, VS, 3920, Zermatt, CH

Hotel Elite Zermatt - main view

About the Property

Welcome to Hotel Elite Zermatt, your perfect alpine getaway in the heart of Switzerland!

Spa and Relaxation
Indulge in rejuvenating treatments at our full-service spa, offering soothing massages and a calming sauna to unwind after a day on the slopes.

Gastronomic Delights
Savor exquisite meals at our restaurant, complemented by a relaxing drink in our bar/lounge. Don’t forget to enjoy our complimentary buffet breakfast, served daily to fuel your adventures.

Comfort and Connectivity
Our 21 well-appointed guestrooms feature private balconies, minibars, and flat-screen TVs, making it your cozy home away from home. Stay connected with complimentary Wi-Fi and enjoy the convenience of concierge services and ski storage during your stay.

Experience the magic of Zermatt and book your stay at Hotel Elite Zermatt today!

Facilities & Amenities

Free breakfast
Full-service spa
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Ski storage
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 14 and up.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent94 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

C
CaptRon182posusUS
Verified booking
Family
Standard Room
Stayed in Jun 13, 2025

"Matterhorn Magic"

10.0

Great place to stay in Zermatt. Easy distance from train station and in the heart of the town activity. Great room. Clean, comfortable bed and very quiet. Great breakfast. Very helpful and informative staff. We had a perfect view of the Matterhorn from the window/balcony of our room on the fourth floor! We would stay here again in a heartbeat.

Helpful?
4
490lulsaSA
Verified booking
Family
Standard Room
Stayed in Feb 27, 2024

"Last resort"

6.0

When we arrived at the hotel the receptionist told us that one of of the rooms is only booked for the 11th while we booked it until the 12th. The duvet had a stain on it when we arrived and the towel in the bathroom had some booger on it! The elevator smelled awful but it was cleaned later. The receptionist is very friendly and professional, she was one of the reasons that made our stay better. Also, the other staff at breakfast were nice too. The breakfast is basic with good choices. The location is more than perfect! But over all it’s overpriced in my opinion for what we’re got in return.

Helpful?
L
livinonanislandusUS
Verified booking
Family
Standard Room
Stayed in Dec 11, 2023

"Nice little hotel in a great location"

10.0

This is a great little hotel. The rooms are very nice, comfortable with a small balcony with table and 2 chairs. The location couldn’t be better for ease of wandering around the town or getting to and from the train station (5 min walk). The bed was comfortable. The breakfast was decent, not a lot of selection, limited types of cheeses and meat, and basic breads, but you could ask for them to make you eggs. We would definitely stay here again.

Helpful?
N
Nicolaas0
Verified booking
Couples
Standard Room
Stayed in May 6, 2023

"Excellent hotel for nice and quiet rooms"

10.0

The hotel is centrally located, close to the train station, Gornergratbahn and the busstop to the other ski lifts to Sunnega and Furi. It is also walkable. Next door is an excellent Italian Restaurant that was fully booked all days, so timely reservations required. The room is excellent however called a suite. Excellent shower, good beds, nice balcony.

Helpful?
J
james
Verified booking
Standard Room
Stayed in Jan 16, 2023

"Exceptional"

10.0

The service in this hotel is the best.

Helpful?
T
TirsoT
Verified booking
NONE
Standard Room
Stayed in Oct 28, 2022

"Nice little Oasis"

10.0

Very close to the Train station. It is a small but very newly renovated, comfortable and friendly hotel. The rooms are amazing. Very good value for money. The breakfast was very good as well. Te views are also very nice, depending on which side you are located. Zermatt is a town to go out and about, but the rooms do invite to stay in, have a coffee on the balcony and chill.

Helpful?
A
Aaron
Verified booking
Standard Room
Stayed in Sep 11, 2022

"Wonderful and warm stay"

10.0

Rooms were sufficient. Nice bathtub. Strong and warm shower. Beds were comfy but pillows too soft for my liking. Balcony was nice. But 2 most important points. First, the owner Marianne was a perfect host. Very helpful, accomodating, friendly and approachable. She made the stay into a 5-star holiday. Second, the buffet breakfast provided was very homely. Small set up but you have breads, spreads, cheeses, cold cuts, eggs, ham, mushrooms, hot drinks, juices, cereals, fruits. Didnt expect the breakfast spread to be so comprehensive. Shows how thoughtful the hotel is towards its guests!

Helpful?
B
Bryan
Verified booking
Standard Room
Stayed in Jun 16, 2022

"As everything you want"

10.0

Lovely Little Hotel very clean and comfortable and at a great price and great location

Helpful?
B
Babytree77sgSG
Verified booking
Friends getaway
Standard Room
Stayed in Apr 9, 2022

"Check and verify the room before booking"

4.0

My friend and I booked 3 nights at Hotel Elite paying approximately about CHF330 per night which cost 50% more expensive during the period we were visiting Zermatt. When we arrived did we know that Zermatt Unplugged was ongoing probably this explained the 50% increase but never mind since we booked the rooms knowing the price. However when we saw the our room, it was not the same contemporary style that was advertised in the booking app. The hotel is rated as 3 stars but I think it’s more of a motel or hostel. For guests who are planning to book at Hotel Elite, please check the room that you are getting before booking. The rooms advertised on the booking app is not the same as what you are getting.

Helpful?
M
Marianne Kyburz Mammut
Verified booking
Standard Room
Stayed in Mar 19, 2022

"Tolles Hotel"

10.0

Super Preis Leistung, sauberes Zimmer, gute Lage … rundum top.

Helpful?