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5.4 / 10 Guest Rating

Smartflats - Central Antwerp

Van Ertbornstraat 11 , Antwerp, be

Smartflats - Central Antwerp - main view

About the Property

Luxurious Eco-Friendly Apartments

Smartflat Design offers luxurious apartments furnished with eco-friendly materials in the heart of Antwerpen, just steps away from Opera Metro Station. Enjoy the comfort of modern amenities in a sustainable setting.

Modern Kitchen and Living Areas

Each apartment at Smartflat Design boasts a modern kitchen equipped with an oven and dishwasher, perfect for preparing meals during your stay. Relax in the stylish living areas featuring a flat-screen cable TV for entertainment.

Comfortable Bedrooms and Convenient Facilities

Experience ultimate comfort in bedrooms with solid oak floors and extra long beds for a restful night's sleep. The apartments also provide a washing machine, dryer, and a modern bathroom with bath and shower facilities for your convenience.

Book your luxurious stay at Smartflat Design and indulge in a blend of elegance and sustainability during your visit to Antwerpen.

Facilities & Amenities

Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform Smartflats - Central Antwerp in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of EUR 150 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that Smartflats has no reception on-site. In order to check in, guests need to bring the access codes they receive from the accommodation by e-mail on their arrival day. Please note that a cleaning fee will only apply when the accommodation is left untidy and dirty. Please note that in case of damage, an extra fee will be charged.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.4
Good140 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

H
Henk
Verified booking
family_with_children
Standard Room
Stayed in Nov 1, 2024

"Good"

4.0

Erg vies appartement, vloer plakte overal en de kinderen hadden na 30 seconden al vieze zwarte voeten. Gelijk gemeld bij service center maar ze hebben t niet opgelost. Verder zat in de vriezer een vieze laag ijs waar ze op de noordpool u tegen zeggen. Ook wilde een raam niet dicht, niet fijn met kleine kinderen op die hoogte. En bij verlaten was lift ook nog eens kapot wat een uur heeft gekost om alles op ee trappen naar beneden te krijgen. Dus afrader! Was alles dan slecht? Nee de grote van het appartement was geweldog evenals de locatie dicht bij het centrum, de winkels en de zoo!

Helpful?
A
AlionuskabeBE
Verified booking
with friends
Standard Room
Stayed in Sep 30, 2024

"Bad"

1.0

Big appartement and big terase i like it.

Elevator broken.door Broken ,in the Building smail very bad,and i think she never don't cleaning.wash machine wassing only 10min.i don't recomandate this building (((

Helpful?
S
Simon
Verified booking
Standard Room
Stayed in Sep 23, 2024

"Like a horror movie"

2.0

This place is dangerously rundown. Please cancel any bookings you have here Pro: • Location • Big space and nice terrace Against: • Front door to building is broken and replaced with dodgy door and plywood frame which is constantly open. The broken front door has a constant alarm. • Lift is broken to ground floor. It’s works intermittently and is often full of waste. • Hallways smell as is used for storage for dirty bedding and are used for storing waste for the Fast food burger place next door (5 Guys) who use the same lift and stairwell. E.g. lift was unusable for hours as it was full of large smelly bins • Hallway floors are wet. Smell is a mixture of fast food waste, homeless people and sewage. Hallways blocked with cages for bedding and food waste • Stairways are unlit. Lights have been torn out from the ceiling, presumably to allow the homeless to sleep in the dark. • Homeless people sleep in the lift lobby at night • There is a hole in the front door of the apartment stuffed with a plastic bag • The windows are broken or don’t lock making the place both hot and insecure. The bedroom has no opening windows (window is screwed shut) and is floor to ceiling glass, so is very hot. • There are mosquitos and bugs everywhere. Had to visit the pharmacy twice for numerous bug bites. Praying it’s the bugs I can see and not bed bugs. • Representatives of the property do nothing (look at reviews here and on other sites- these are long standing issues).

Helpful?
E
EmmanlNL
Verified booking
group
Standard Room
Stayed in Sep 22, 2024

"It's not what it looks like"

1.0

It was close to the station.

The apartment was dirty. There were stains on the pillows and covers. The fridge and freezer were not closing as there were months of ice stuck in the freezer.

Helpful?
A
AlionuskabeBE
Verified booking
group
Standard Room
Stayed in Sep 16, 2024

"Bad"

1.0

Appartement it's very comfortable and big,clean also.

Elevator it's broken in the Building ,and it's not clean when you enter inside of the Building .

Helpful?
C
ConnieauAU
Verified booking
solo traveller
Standard Room
Stayed in Sep 1, 2024

"Bad"

1.0

Do not stay here! find another place to stay. This place is substandard, and as per all the other negative comments made earlier by other travelers, nothing has changed. Lift is still broken - I had to walk up and down the stairs with my luggage with no lights in staircase. I found this to be a dangerous task. The place smells bad mainly because of laundry at front door. there was no remote for TV. The dishwasher was broken but no provisions to wash and dry dishes. The windows were broken , they could not be closed at all, so could hear all the outside noise all night, barely any sleep at all. The terrace doors were broken, could not lock them. The front door had a hole in it above the handle, it had paper stuffed in it! There is a washing machine, but no washing powder. there were squashed dead insects on walls. I contacted the company, they only send polite emails back but don't manage the issues. I advised them I would not stay here again and would not recommend this place to anyone.

Helpful?
S
SchmidtgbGB
Verified booking
family with young children
Standard Room
Stayed in Aug 31, 2024

"Bad"

1.0

Location.

Almost everything about the property.

Helpful?
G
GormitfrFR
Verified booking
family with young children
Standard Room
Stayed in Aug 26, 2024

"Bad"

1.0

No have service lift not working every floor no have light no have hot water no have cleaning no have somebody for helping entry door is very scaring I am not happy to booking this appartement my family also was not happy I waist my money also for booking this durty apartment normally I have a booking for Monday to Sunday and lift was not working that’s why we have to removing in Saturday I was not happy if is possible to give me my some I was booking in total 3 apartments one is 2nd floor and two was in 4th floor my friend also was not happy

Helpful?
E
EsedeDE
Verified booking
family with young children
Standard Room
Stayed in Aug 25, 2024

"There Was not WiFi ,no bed sheets,no microwave,the windows were open and we have to sleep with Moskito it was very bad"

1.0

Nothing ,the place is not conducive for humans

Helpful?
E
Ewa
Verified booking
Standard Room
Stayed in Aug 22, 2024

"Disgusting and dangerous "

2.0

Please stay away from this property it was disgusting and dangerous even the fire alarms was ripped of the walls and not to mention bugs in the cutlery draws ,rotten food in the fridge etc.etc

Helpful?