Smartflats - Central Antwerp

Nothing

The lift is dirty, no lights in hallway on the second floor, broken door handles on the bedroom door, TV not working, broken chair, bedroom window doesn’t close.

The location was nice

There were no light in the hall ways, and we had 2 room but 1 fan it was so hot and the lift was broken from 2-3 days and my children had mosquito bite and insert bite

The location was very nice. Central Antwerp

The elevator was dirty. The windows in the apartment were broken. Kitchen sink had mold around it. In the hallway carts of laundry were blocking the way. Staff did not respond to any of the complains/feedback

When walking up, the front door didn’t work, so it was left open to the street. This entryway was not lit, and had equipment all over the place. We found out that we shared an elevator with Five Guys restaurant next door because one night it was full of potatoes. Upon arrival to our unit, we found the bathroom sinks had backed up and had trash in them. The main bathroom light did not work. Both of the toilet seats were not clean. The sheets had hair in them, the towels were all stained in some way. We found underwear under the bed. There was no hot water our entire stay. Only one of the windows was unlocked and could open, allowing very little ventilation. One of the windows was cracked. The floors were sticky in places. There were dirty handprints on the walls, stains on the ceiling, and water damage below the windows. The front door constantly jiggled because it was not actually framed. This place was very odd because there were lamps in places without outlets. The TV didn’t have an outlet anywhere close to it, so it did not work as advertised. We reached out to the owners via hotels.com and there has been no response.

its was so so dirty and disgusting it was really hard to staying in a like this place totally bad experience i had in this apartment

Just location

Where is the security deposit of 150 euros? They have not been refunded yet

Where is the security deposit of 150 euros? They have not been refunded yet

Location is okay

The floor is dangerous. There was no hot water, and the apartment was so dirty 😳 😫 😐 The hallway is seen like a homeless home. There is no light in the hallway. No Internet. NO kitchen towels the pot are dirty No TV. Horrible holiday 😪 😢 apartment.