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5.4 / 10 Guest Rating

Smartflats - Central Antwerp

Van Ertbornstraat 11 , Antwerp, be

Smartflats - Central Antwerp - main view

About the Property

Luxurious Eco-Friendly Apartments

Smartflat Design offers luxurious apartments furnished with eco-friendly materials in the heart of Antwerpen, just steps away from Opera Metro Station. Enjoy the comfort of modern amenities in a sustainable setting.

Modern Kitchen and Living Areas

Each apartment at Smartflat Design boasts a modern kitchen equipped with an oven and dishwasher, perfect for preparing meals during your stay. Relax in the stylish living areas featuring a flat-screen cable TV for entertainment.

Comfortable Bedrooms and Convenient Facilities

Experience ultimate comfort in bedrooms with solid oak floors and extra long beds for a restful night's sleep. The apartments also provide a washing machine, dryer, and a modern bathroom with bath and shower facilities for your convenience.

Book your luxurious stay at Smartflat Design and indulge in a blend of elegance and sustainability during your visit to Antwerpen.

Facilities & Amenities

Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform Smartflats - Central Antwerp in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of EUR 150 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that Smartflats has no reception on-site. In order to check in, guests need to bring the access codes they receive from the accommodation by e-mail on their arrival day. Please note that a cleaning fee will only apply when the accommodation is left untidy and dirty. Please note that in case of damage, an extra fee will be charged.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.4
Good140 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

L
LaurensauAU
Verified booking
family with young children
Standard Room
Stayed in Jun 23, 2024

"Adventurous but never again"

2.0

The rooms were large and spacious, beds comfortable. Location was ideal in the town cemter. Even had a washing machine and dryer.

There was no hot water for the duration of our stay. The floorboards in the kitchen had buckeld quite severely and caused a 10cm trip hazard in the kitchen. The wifi was spotty at best, not worth using. The entrance was difficult to find and when we did find it, we're greeted with dirty laundry piled to the ceiling. Not a good look. There was no lighting in the hallway past the ground floor so had to make our way to the second floor apartment in the dark (near total blackness). The checkin instructions talk about a wall mounted key box. Only after calling the service desk did they suggest entering the pin in the door handle, something we'd missed because of the aforementioned darkness. Listing mentioned a TV, but only a bracket was on the wall where the TV would have been.

Helpful?
K
KevinieIE
Verified booking
family with young children
Standard Room
Stayed in Jun 22, 2024

"Good"

7.0
Helpful?
S
SaidgbGB
Verified booking
review category business travellers
Standard Room
Stayed in Jun 21, 2024

"Very good"

8.0

It’s location

Helpful?
M
Maria
Verified booking
partner
Standard Room
Stayed in Jun 13, 2024

"Good"

6.0

Det fanns mycket att tillägga vad gäller underhåll. I princip allt var trasigt och det verkar som om det varit så länge och att ingen bryr sig. Men vi njöt av storleken och utsikten samt det perfekta läget.

Helpful?
L
LepskiysluLU
Verified booking
family with young children
Standard Room
Stayed in Jun 1, 2024

"Very good"

8.0

Location is directly in the center. Gorgeous view to the city. Comfortable rooms.

Till the last minute the owner did not give us the instruction how to enter the building so we had to stay under rain. Then, when we were with 2 small children near the door, the host said that the booking was not accepted and there is no reservation, although the payment was charged successfully a month before, and finally we complained to Booking.com so they gave us the apartment. We had a huge stress before settle in the apartment.

Helpful?
N
NameetgbGB
Verified booking
solo traveller
Standard Room
Stayed in May 29, 2024

"Although good value and location would highly avoid this property."

2.0

Good locations and very spacious rooms with large balcony

Extremely dirty premises, staircase smelling of piss and god knows what Lift not working and had to climb 6 flights of stairs in the filth. The door of property was not locked so anyone could get in and had squatters at night in the staircase and fely very unsafe. Had no running water

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 25, 2024

"Good"

4.0

Half the doors didn't even work. Blood stains in the bathroom. Limited towels. Floors boards misshapen. Entrance to the building smells all the time especially the elevator. Share the lobby with the five guys so can use the elevator half the time during the day.

Helpful?
M
MathewauAU
Verified booking
family with young children
Standard Room
Stayed in May 18, 2024

"Great location but elevator and lobby smell was not good apartment needs lots of maintenance."

4.0

We liked the location the apartment was very cool room size was great beds were comfortable.

The smell in the entry door, elevator and lobby to the door was unacceptable for an apartment. The smell could be smelt in the apartment at times. It was a sewerage, garbage smell. The floors were dirty. There bins blocking the elevator entrance other guests were covering the noses going in and out of the building. Kitchen oven didn’t work, lights missing or not working bathroom sink was blocking up with water toilet seat was broken. Toilet flush missing a cover. Washing machine cover falling off.

Helpful?
P
PreciousitIT
Verified booking
family with young children
Standard Room
Stayed in May 11, 2024

"Very poor"

2.0
Helpful?
T
TonyghGH
Verified booking
group
Standard Room
Stayed in May 5, 2024

"disappointed"

1.0

inaccurate self check in instruction. Could not gain access to the property. forced to make alternate arrangements

Helpful?