The Malvern

Very quiet and relaxing. The staff were all very helpful. Comfortable bed.

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Everything. Easy parking and check in. Corridors smelt lovely leading up to my room. Room was super clean. Bedsheets looked brand new. Bed and pillows were so comfy. Breakfast was delicious. Pool area and gym super clean. Checking out so easy.

The staff we encountered during our stay in both the hotel and spa were all so lovely and helpful. The spa and pool were decently sized and didn’t feel too busy at any point during our visit. Our room was spacious with tea & coffee facilities provided. Small issue during breakfast but this was rectified swiftly by staff so no complaints here!

Air conditioning didn’t go very low in our room so it was a little hot overnight even with the window open.

We visited The Malvern for an evening at the end of May to celebrate my birthday. My sister and I had a lovely time relaxing on loungers by the outdoor pool in the late sunshine and enjoying all the facilities. Elderflower gin cocktails went down a treat! A highlight was our experience in the bar area of the restaurant. As well as enjoying delicious food, we were delighted by the efficient and attentive service and good humour shown to us by the lovely Ollie. What a great member of staff he is, The Malvern are lucky to have him. We hope to visit again soon.

Clean with good staff.

Air conditioning in room didn't work. Toilet didn't work