The Malvern

Easy to park

No proper lounge to have a drink if you are not using the spa

The spa was incredible. Especially as it is heated. The food was lovely, lots of choice for lunch and dinner: the room was spacious and bed was really comfy. Staff were friendly.

Even though there was a window. The room was quite hot. Some staff were a little unprofessional as I could hear their conversations. (Coffee bar)

Everything

NA

Was an amazing stay despite the weather! Spa was great and the food and drink was also of great quality. Not too far from the Malvern Hills and only a 5 minute walk or a one minute drive from a retail park, situated really well!

Nothing, the stay was great even despite the weather!

The Staff were brilliant The food was amazing The facilaties Excellent The Treatment , firm upper body massage was Perfect .

Parking and no Garden

Mixed experience for us Pros - Very pleasant pool and inside and outdoors, the water was very warm and the staff were attentive. Massage was very good if expensive. Breakfast was good, didn't try the dinner as there seemed better value in the town. The gym looked comprehensive but we didn't try it. Cons - The Spa flatters to deceive, it was quite crowded at times and there were no hot tub /Jacuzzis although there were areas in the external pool where there were jets. Its didn't consist of much else, treatment areas , and a chill room ( a dark area with beds !) . The foot spa was a joke ( 3 wash hand basins on the ground ). The steam rooms and saunas were far too hot and unpleasant. The Spa and hotel is basically in a retail park with a Premier Inn at the back and a Lidl at the front, so don't expect scenic olde world charm. The rooms are OK but didn't have enough plugs near the beds. Some areas of the spa are starting to age and show wear. What was bad IMO was that the lift had been out of action for a month and the notices said it would be OOO for 9 weeks which is quite unprecedented in my experience, meaning that people with walking difficulties ( not us ) were struggling with two flights of stairs. We had the experience as a present , but for the high average rate this was pretty poor value and we would not go back.

Really relaxing and comfortable two night stay at Malvern spa hotel. We chose to eat at the restaurant both evenings enjoying the variety of the menu and friendly staff. The restaurant host Ollie stood out with his energy and enthusiasm towards ensuring we were happy. Also a special mention to Sarah the spa host who worked very hard with nothing too much trouble!

The bar