Eden House Hotel

The place is closed and under renervation. You still keep taking bookings despite apparently being told not to by the ownews. I am still waiting for my refund from you as I had to fine alternative available accommodation at 7 o,clock at night. Not very happy.

This hotel was closed no room no service showing open on web site

Absolutely shambles

Hotel was totally closed and looked as if had been for some time. We arrive after a 7 hour car journey through dreadful weather conditions to find we had nowhere to stay! Why on earth do Hotels.com let you book a place that is permanently shut. My anger is beyond words

When I arrived after a four hour travel I found the hotel was not even open. There seems to be a dispute between swapping owners and the new owner is unaware of all the bookings through online third parties, even though it's the hotels responsibility to inform them if they are closed. The night porter rang the new owner who I over heard on the phone say "it's not their problem and I need to ring ebookers for a refund". disgusting lack of care and organisation. stay somewhere else and avoid like the plague.

Comfortable bed hotel in need of a bit of tlc but Ok for the price

Room is Very clean and tidy, very safe to stay. Good and hot breakfast served on time. Staffs are very friendly and professional. I stayed with me family to visit my friends near by, my family really liked the hotel.Will stay again on my next trip.

I Stayed at the Eden house hotel on Saturday, enjoyed our stay! Room was very nice and clean , breakfast the next morning was lovely! Very friendly staff, I will definatly be returning! Thanks again staff at Eden hotel!

Stayed in this hotel with my family.Had a wonderful stay.Breakfast display was very good...staff really friendly and efficient..Would highly recommend this hotel and look forward to visit them again ..Keep up the good work

So-called suite was filthy. Neither the bedroom or bathroom had been cleaned. Bedding was not fresh. Smelled like a brothel. The ‘manager’ was rude, dripping with sweat when serving the burnt and near inedible breakfast. The clientele in the bar should be given a wide berth. Rough and rowdy. Shockingly poor. This is a hotel overrun by incompetence, rudeness and general malaise. Also, for a 'budget' hotel this was massively overpriced. To be avoided.