Sanctuary Lake Apartments

We loved the pool!! Absolutely beautiful, and bonus close to the beach.

We stayed in the 2 bedroom apartment. We looked into the reptile place. I would stay there again, the only thing that puts me off. Is our bed had bugs in it, looked like fleas/ bed bugs. I didn’t sleep in the bed sheets I ended up having to sleep on a towel before I lied down on the bed. The sofa bed was dirty, and the bedding was also stained. I really do like the place, and I would stay again, just would hope that the bedding changes. As I had bites on my legs from it. But the staff were very accommodating and lovely overall.

Location is great, rooms are a good.size, pool and spa hit the spot after playing footy on the coast.

Just needs a good clean

Cleanliness was very absent, my small great grandchildren left because of this and lack of cleaning materials

This apartment was very unclean, sheets and towels only the clean items in this apartment, I was very disappointed especially when emailed the office to get no reply. Manager is apparently not on site.!

Location .pool apartment facilities

Location and pool

It was not clean enough.

The gentleman at the office was fantastic. The pools were great and the location was perfect for a family vacation

The apartment really needed to be cleaned unfortunately it was not good . We had to go out and buy cleaning things . Not sure who they use as a cleaner but it was really bad . The place was great but the facilities could have been better . I did take photos as soon as we got in . There was alot of hair in the drains .the floors had not be mopped at all . There was broken bed pieces under the beds full of dust . The dishwasher did not work at all . The washing machine was full of black sludge we had to clean it .I just wasn't expecting to clean the apartment when we got in .

it’s a beautiful spot, the room layout was good, new smart tv a bonus.

not very clean, on top of microwave and fridge think dust, fridge wasn’t very clean, the rubbish bin smelt, disgusting under the bag. nice property nice rooms but they need to be cleaned better between customers.

Location, the grounds were beautiful, peaceful & quiet.

The dirtiness and run down condition.