Baiyun City Hotel

My stay at the Baiyun City Hotel was ok. It didn't met my expectations according to the pictures posted online of the beautification of the hotel, and I think that is deceiving. The hotel is old, smell old, my hotel room smell old the whole time i was there; for about 3 weeks even though it was been cleaned every single day. I think i would have been very sick if i hadn't taken my vaccination or took my medication with me because i could smell the dust in the furnishing despite being cleaned everyday. The location is the only thing I can give a 5 star but their was no comfort in the hotel after a long day, when you just want to come to your hotel and relax. The heating didn't really work so was the air conditioning. Air conditioning was very loud all the time. The customer service was excellent. The speak English and was very helpful all the time. The free breakfast was also good but they hotel need more vary its meal menu to regularly and not the same thing every single day. There was not many option to choose from basically. Hotel needs a much needed renovation and they should update the real photos of the true condition of hotel. Those photos online are not true and are absolutely deceiving! Will recommend it because of the location and staff helpful nature!! I took photos of other hotels across China and didn't took a single photo of this hotel.

Very close to Guangzhou rail way station. Easy to get some food from 24 hrs resturant. But just one thing I dislike is the smell of cigarette.

Hotel near to guangzhou railway station, and airport shuttle bus line 1 which next to hotel, with 24 hour kfc, restaurant and convenient store downstairs.

Very convenient location, next to the Guangzhou Railway Station. You walk about 100 m from the entrance, to the left (with your back to the station). Room had good size, clean and comfortable. Free wifi. Free breakfast included. Plenty of places to eat around the hotel (including KFC if you want it- we did not). Metro station in front of the Railway Station.

When I booked the hotel It plainly stated that there was a free one way shuttle pickup at the airport. Once I arrived at the airport, I called for the shuttle at 10:30 p.m. I was told that I would have to take a cab that they did not have a shuttle. The airport was 40 minutes from the hotel. I called back 45 minutes later and ask to speak to the manager and told her that my paper work showed that they would provide me a free shuttle from the airport to the hotel, then I was told that the shuttle stopped running at 11:00 o'clock. I had no choice but to call a cab, which cost me 72 U.S.D. And before I booked the hotel, I had Orbitz to call the hotel and ask when the shuttle service stopped running at night. They told Orbitz that it stopped at midnight. So, the next day when I got up at the hotel, I went to the desk, to complain about the shuttle and was told that they did not have a shutttle that went to the airport period. I said what about a ride back to the airport, I was told that I would have to call another cab. That cab cost me 30 U.S.D. For a total of 102 U.S.D. Their beds are like a rock. They have no box springs. It is a hard mattress laying on a board. If you don't have back trouble when you go to bed, you will when you wake up. The hotel is very noisy, you can hear thur the walls and it sits on a street, were the cars horns blow all night long. Every time you get to sleep, someone lays on a horn. The hotel is also a 40 minute drive from the Canton Fair.

Rooms rather small for 2 people, keep on running into each other. Hardly enough space for luggage.

A business class hotel, short walk from Railway Station (look for KFC sign). Has all facilities and is well maintained. Airport Express bus next door. Taxi rank in railway square. Top floor (7) still gets noise from railway square. Airconditioning fairly warm in room.

We picked this hotel for it's centrality to the CBD, thinking we could access things easily, but this is not a hotel for Westerners as the staff have no English and could not understand when we were asking for directions. Everything is in Chinese, and it took us two days to find the Tourist Information Centre and get a map in English. There are no tourist buses to do a city sights tour, and definitely not with an English guide, so it was very frustrating and disappointing not to be able to see much at all. There is only a Chinese style breakfast offered in the restaurant next door, and no toilets in the foyer when you have checked out. The room was quite large, with a lovely big bathroom and good shower, but the mattress was terrible! It was like sleeping on wooden boards and we both woke up with backache.

This hotel is not fancy one. Yet it is walking distance from biggest replica watches, men and women outerwear outlets. Best of all it is steps from metro. Also the hotel next to this hotel has bus Shuttle to the Airport every 30 min for 15 RMB.

Staff speak very little English but are as helpful as they can be. My bed was rock hard and for me not comfortable at all.