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9.5 / 10 Guest Rating

Crystal Suites Chez Helena

ul. Szeroka 14, Kraków, pl

Crystal Suites Chez Helena - main view

About the Property

Luxurious Historical Residence
Located in the heart of Kraków's old Jewish district, Crystal Suites Chez Helena offers a luxurious stay in a fully refurbished historical residence, once the childhood home of Helena Rubinstein.

Modern Elegance
Experience modern and elegant design interiors at Chez Helena, with rooms decorated in white with colorful elements. Enjoy amenities like a fully equipped kitchenette, CD/DVD player, and iPod docking station in each room.

Convenient Location
Explore Kraków easily with Wawel Castle just a 13-minute walk away. The Main Market and the vibrant Plac Nowy are also nearby. Don't miss the chance to visit the Remuh Synagogue, less than 50 meters from the hotel.

Ready to experience luxury and convenience at Crystal Suites Chez Helena? Book your stay now for a memorable Kraków getaway.

Facilities & Amenities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Grocery deliveries
Allergy-free room
Fruits

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional114 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.7
Service10.0
Location10.0
Room Quality9.2
Amenities9.7
Value for Money8.7
Food and Beverage9.7
Overall Experience10.0

Select topics to read reviews

A
AnamarijahrHR
Verified booking
family_with_children
Standard Room
Stayed in Jun 16, 2026

"Ako opet dođem izabrati ću isti smještaj."

10.0

Dobro opremljen apartman na odličnoj lokaciji, dobro organiziran doručak u obližnjem restoranu, Vlasnicu nismo upoznali, ali smo dobili sve potrebne informacije.

Helpful?
P
PeterauAU
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Amazing stay in this historic location. Would not hesitate to recommend it."

10.0

Beautifully presented. Spotlessly clean. Fantastic location.

Nothing

Helpful?
M
MartinatAT
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

10.0
Helpful?
W
WendyauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 3, 2026

"Good location but beds need to be updated"

7.0

The location is fantastic. A short walk to old town and there was a lot of close by restaurants and food markets

Bed was very soft and uncomfortable - needs to be updated. There was a knocking noise non stop for 3hrs one evening. And then started up again a few days later. Not sure what that about. Possibly a child bouncing a basketball or something to that effect. Hard to address as there is no on site staff!!! So we just had to deal with it. There should be a noise policy that all guests should adhere too.

Helpful?
R
RobgbGB
Verified booking
couple
Standard Room
Stayed in May 20, 2026

"Fantastic property in the best location. Wonderful attentive host. The perfect place for us."

10.0

The property is beautfiul, clean, well-equipped, and comfortable. It's well located in Kazimierz, a short walk from great places to eat and other attractions - the area is very interesting and safe to explore. Our host Anna was very attentive and helped us arrange transfers, excursions, and even stocked our fridge with local beers! Thank you Anna.

This is a very minor point, but the bath towels could be a bit bigger.

Helpful?
M
MaciejplPL
Verified booking
extended_group
Standard Room
Stayed in May 12, 2026

"Tak trzymać, miejsćówa super, mieszkanie super, śniadanie super"

10.0
Helpful?
P
peterfowkegbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 6, 2026

"Exceptional"

9.0

Everything

Nothing

Helpful?
J
JoseesES
Verified booking
family_with_children
Standard Room
Stayed in May 1, 2026

"Apartamento de 10"

10.0

El apartamento precioso, limpio, decorado con buen gusto y totalmente renovado. La comunicación con la agencia que lo alquiló fue perfecta. Nos permitieron guardar los equipajes después del check-out. La ubicación en el centro de Kazimiers y a 15 min. del centro de Cracovia, perfecta. El desayuno espectacular.

Nada. Todo perfecto.

Helpful?
M
MariaeeEE
Verified booking
family_with_children
Standard Room
Stayed in Apr 28, 2026

"Exceptional"

10.0

A fantastic location right on Kazimierz’s main square, wonderful apartment equipped with everything you might need for comfy stay, delicious breakfast just around the corner, and wonderful host friendly and welcoming throughout.

Helpful?
A
adriennegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Exceptional"

10.0

Location was excellent. Room was spacious and had everything that you would need for a short break.

The soap dispenser wasn't the best .

Helpful?
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