Neptune Ngorongoro Luxury Lodge

fantastic service. room has fireplace, sitting room plus day beds in addition to comfy king bed. hot water bottle to warm bed. spa available.

The lodge is well located next to the river, in which are residing hippos! That was such a great attraction as we could watch them from our tent deck and from the restaurant. The staff was very attentive and helpful. We had a great time and would highly recommend it!

This lodge FAR surpasses your highest expectations. Everyone is extremely attentive and welcoming. They go above and beyond in every aspect. Hobart our server was excellent and made our stay amazing. Food was great and love ordering off a menu versus having a buffet. We would love to visit again.

We stayed here for two nights in order to visit the world famous Ngorogoro crater. Located just outside the main gate , it is the perfect location to keep driving time to a minimum without incurring the major fees that lodges inside the gate must pay. The “room” was huge - bigger than every two bedroom apartment I have ever lived in. There’s a large sitting area (with a wood stove), big outside covered deck, ensuite bathroom and large bedroom with king sized bed , and another wood burning stove. We stayed in June - and a combination of winter evening temperatures and the altitude of the lodge, meant we used the wood burning stove on both nights ! The turn down service even included a hot water bottle !! The lodge itself, and the grounds / gardens are beautiful, and immaculately maintained. We heard wild elephants in the night . A combination of long days on safari and the cooler temperatures meant we didn’t get to try the very nice looking swimming pool. The staff are excellent , friendly, and helpful . Breakfast and supper were great , and the lunchtime safari “go box” was substantial , and you got to pick what went into it. If I ever get to come back to Ngorogoro- this is definitely where I will stay !

We are a family of four who love to travel the world and experience the best in luxury—and this resort truly delivered! From Martina at concierge who made everything seamless, to Chef John who delighted us with every meal, to our wonderful private butler Veronica who anticipated every need, and Joseph, our Safari driver—each member of the team went above and beyond. A special thank you to Christopher, the manager, whose leadership clearly sets the tone for such outstanding service. We had an unforgettable three night stay and will recommend to our friends from Raleigh, NC, USA!

We spent three wonderful nights and the experience was unforgettable. The room is large, comfortable well decorated. We even spotted some elevants while having a beer in the terrace. The hotel facilitiies are adequate, with beatiful gardens and their own farm. But the service just simply amazing. All the staff was kind and professional Contratulations to John (the cheff) for the tasty Swahili meals and Mwinyi for spoiling us at all times during these days. And thanks for showing us your farm.

This beautiful lodge is nestled on the hillside overlooking a valley and consists of different luxury cabins that feature everything that you need to relax from a full day in the Ngorongoro crater. The entrance to the conservation area is just 10 minutes away which allows for ideal usage of time when visiting Ngorongoro. The views are stunning and the food (both breakfast and dinner) were delicious with staff making sure we had everting we need. A small pool is available as well as a gift shop supporting the local community. Would definitely recommend a sundowner on the terrace overlooking the valley!

We loved everything about our stay from the welcome song by the Maasai to our giant cabin. All staff our very helpful and kind. Norbert, our waiter was excellent! He ensured we never walked away hungry and remembered our favorite drinks. He went above and beyond to create a magical outdoor dining experience for our last night. Also, the turn down service here is amazing! We felt like we were truly living in livery our entire stay. We only stayed two nights here and it truly wasn’t enough time. The location is also perfect with only a 10 minute drive to the park entrance of the crater.

There are not enough superlatives to describe Neptune Ngorongoro: proximity to the park entrance, immaculate grounds full of beautiful flowers, sumptuously decorated log cabin style spacious suites, gourmet meals - management and staff leave no detail to chance and make sure every guest has the best stay. The night wasn’t cold at all, yet we opted for lighting up the fireplace in the living room and bedroom and did not regret it. A hot water bottle in bed was a special touch as well. I was very touched that the team made quite an effort wishing me a belated birthday with a cake, candles and a lovely song and dance - moments like this are forever etched in my memory. We stayed only for one night but I can’t wait to come back. Asante sana!

Beautiful property with everything you need for a great stay. Every single staff there attended to your every need. They were all highly professional and welcoming, ensuring you have the most perfect visit! Conveniently located close to the entrance/exit of the crater, so you don’t have a long drive after a Safari day.