London Heathrow Guesthouse

Really friendly, family run guest house. Comfortable rooms, would recommend

No comment

The room I checked in to had a strong smell of fume or fuel. After reporting, nothing was done. The staff said he couldn’t smell anything. He advised me to use air freshener!

I stay away from home a lot due to work and this was the worst experience ive ever had. When checking in, i had to wait 10 minutes or so for someone to show up at the reception then when he came they demanded a copy of my ID and £20 as a deposit for a key. Without both i wouldnt be able to check in despite having paid upfront for the accommodation. I didnt have either on me so i had to mess around emailing a photo of my driving license and bank transferring £20 to enable me to check in. He told me that these requirements were clearly shown on the advert until i showed him their advert on Hotels.com which didnt mention it at all. He then insisted it was on all the others but judging by other comments on here it obviously isnt. Once i had left i had to chase them several times via whats app to get my £20 sent back to me. I will never stay here again and strongly advise everyone else to not do so as well. The whole thing stinks of scam. Also, the bed was rock hard and not a great nights sleep. Do not believe any positive reviews you read about this place.

Arrived 10pm after getting a little misplaced in area, but was welcomed and shown to our room. Lodgings a bit dated, but for an overnight stay before heading to the airport it was great. Twin room with en-suite was just what was needed. TV, Kettle with tea and coffee, fan, and towels provided. Couple of things to note: 1. They ask for ID of main guest and take a picture of it 2. They ask for a £20 deposit for the key, it is returned when you check out, after they check the room 3. They are really, really close to Heathrow and you will hear planes until 23:55, when night flights end and they start back up about 4/5am I assume they have had guests leave with keys or left room in a mess in the past, which makes them cautious. Overall, a nice place, good location and friendly staff - will be adding to my list of LHR stop-overs

The property is not real. They scammed me and Expedia will do nothing. Do not book this place nor use Expedia as they won’t even attempt to rectify the situation.

Clean

The owners were very hospitable, breakfast was delicious, and the room was clean and comfortable. Private bathroom , yeah! We took the local bus from Heathrow airport Terminal 5 and only had to walk a couple of blocks to the London Heathrow Guesthouse. In the evening our hosts recommended walking to the Perserverence (Percy) the local pub. The fish and chips were delicious (large portion)..Great stay.

Thank you very much for letting me stay, it was very comfortable, clean, staff very friendly

Hostel type room. Although our stay here was without any serious misadventure (were were mother and daughter, quiet and respectful of the accommodation), there were a few things I found concerning. Check in: I was asked for my passport. As an U.S. Citizen we know we don't just hand over our passport except for an occasional copy required by some hotels. This being said I was asked to LEAVE it with the owner. I argued and my daughter left her ID. I was woken up at 11:30 that night with a request for the booking person's ID. I left my passport card not my book passport with the owner. Breakfast never arrived or was offered. Tried to use shuttle both to and from the airport but it apparently didn't exist or was an inconvenient day. Tried to contact them from the U.S. at the appropriate business hour, they never answered the phone. Tried to text, same thing. Train was close by but was late, never arrived or closed for construction (not the owner's fault obviously). At check out an inspection of the room was required by the owner before she would give me back my ID. Garbage was emptied once, I did it myself the rest of my stay. Towels were only exchanged once. The best description of how I felt during the time I spent at this location (7 days) is as someone who would run off without paying (I prepaid my entire stay), or someone who would somehow damage their property. Plus: Heater, tea, coffee, sugar, cups, kettle and refrigerator.