Dunama Ocean View Hotel

Really smelly room , towels seen better days, pool dirty see picture ( it’s not paint peeling off), no safe we ask for one got one the one that you can carry with you so what’s the point ? Beach ? No beach you can’t go down as it’s all cliffs , swim up pool ? Joke , patio door won’t close We stayed only 2 hours and left nobody will get us money back for 2 nights that we booked, no apologies save yourself time and money only good thing about this place is view so sad as this place has big potential

I was very disappointed with the conditions of this property. Very dirty hallways and rooms. When I checked the bed sheets, they had blood stains ( old blood stains, not washed) other stains. No amenities in the room or bathroom. The towels were so old and over washed and bleached. The views from the hotel are amazing and so is most of the staff.

I’m not sure how long it has been since the pictures of the property were taken but if you like surprises then you are going to love this place because it looks nothing like the promotional photos. The place is completely run down. Little to no maintenance/upkeep has been done for a very long time. Every one of the 5 lounge chairs at the pool had a tear in the fabric and what appeared to be mold. As you walk to your room be prepared to see trash strewn throughout the hallway. Unless you are expecting a low grade hostel be prepared to be appalled by the conditions of your room. The sheets have stains and the door to the patio did not shut completely. The bathroom appeared to be painted/caulked by a partially blind person, who may have also been the last person to clean. The only redeeming quality this place had was the private beach. But that was not without issues either. As you make your way from the hotel complex, be careful not to step on the carcasses of the crabs as it appears that their idea of artwork/extermination is to simply step on the crustacean and leave for your viewing pleasure. As you dodge the overhanging trees/vegetation on the stairs, be sure to choose the path to the left as it will lead you to the beach. The path to the right will lead you to an eroded platform full of rotted wood that may have been a nice overlook 20ish years ago before the termites and erosion took over. We checked out ASAP. Staff is little to no help with anything. DONT BOOK HERE!!!

Beautiful view but unfortunately the place is terribly dirty. Mold in the showers and pretty much everywhere is dirty.

A complete dump, old and in need of major upgrade, massively overpriced and beyond disappointing. Food terrible, rooms terrible- avoid at all costs! Breakfast normally had items on the menu but the hotel could not be bothered to stock them even though they were included in the paid for breakfast- this place should be closed down. It was like a hostel for the homeless. Their pictures are an absolute misrepresentation of the reality, I would not send convicts here!

Room not that great.

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Unbelievable view over the ocean and surrounding hills. The property was very clean. The on-site restaurant was great for any meals, snacks or drinks. We had one of the swim-up rooms, and it had everything we needed. The bathroom had obviously been renovated and updated and was very nice. My only recommendation for the hotel would be adding a safe in the room and bedside tables/lamps. There are several beaches and lots of restaurants within an easy walk (but it is on a hill, so you will earn the cervezas). Checkin/out was a breeze and all staff we met were very friendly. My only complaint is a lack of coffee for the in-room coffee maker. We had 1 package for the first morning and were told that was it. I think for the price, that policy should be amended. Overall I will still give it a great review.

If I can give a negative star review I would. I’ve sent an email asking for a refund for two nights that I did not stay and they haven’t responded back. I will start with I paid for 3 nights but because of the long drive and late night let’s just say we did not get any sleep for the first night. I immediately left as soon as the sun came up and booked another hotel. Hence I want my refund for two nights. Let me start with why you should not book here. The employees are rude and not helpful. Only the waiter who spoke English was the only one with compassion. I had to carry my 50 pound suitcase down 5 flights of stairs with no help. I asked For garden view and got broken bottles. My husband who had to carry his 50 pound suitcase down stepped on a tile and it cracked which caused him to have a sprain. The sheets and pillowcases had blood stains on it. I did The hike back up to ask for clean sheets. The room is nothing like the pictures that is on the website. Also the website still has casino and the employees shirts say casino and there is no casino. For whatever reason save your money and go somewhere else.

We paid for 3 nights and only stayed for one night. Please when I say don’t stay or book here don’t. I have pictures to prove how unsafe and filthy this place is. First of all, I had to carry a 50 pound suitcase 5 flights of stairs at night. My husband was carrying his suitcase and when he walked on the tile it cracked and he sprained his ankle. Then when we got in the room it is nothing like the picture in the advertisement. It’s old and the sheets were filthy. The pillows and blood stains on them and yes I have pictures to prove it. We asked for a garden view and we got pieces of beer bottle on the back patio. Also, the receptionist was rude and not helpful. The only kind person was the waiter who started . One last thing, Trip advisor and the employees shirts need to be changed to just a hotel. They don’t have a casino at all. I want a refund for two nights that I didn’t stay and had to book a room somewhere else to feel safe and sanity. I work so hard to make this trip and was so angry at the fact that I paid for a place to stay that ROBBED me. I have Pictures and will post them. Please please do not stay here.