Beechfield House Hotel

AVOID! We stayed as a family of four with a 15 month old baby. Our room stank of dog, in some places smelt of dog faeces to the extent that I actually checked under the furniture to see if there was one that had been missed! There were stains all over the carpet and we had to prevent our baby from crawling on the floor as it was so filthy. Reported it to reception who couldn’t move us to another room. Restaurant was extremely overpriced for the food served and the service in the restaurant was poor as they got our order wrong. The next morning upon check out again reported the room and was told the manager would call me that day to discuss. No call ever received. 3 star hotel at best but our room was absolutely disgusting. Terrible customer service.

Room was very warm to sleep during a hot summer night.

Fabulous boutique hotel with a great, friendly team. Lovely heated outdoor pool, dog friendly and great food. This was the second time we’ve stayed at the Beechfield and will definitely be returning.

Very nice property. I had a late check in and they accommodated it nicely.

Hotel, hotel room & surroundings, including the outdoor pool was lovely & comfortable Dinner & Dinner service was excellent albeit overpriced. Breakfast was less organised and a wider variety of bread would have been expected in a 4 star hotel as oppose to cheap shop bought white & brown sliced bread for toasting. Bath was not clean when we arrived.

We went as a weekend escape from London to spend some time by the pool. The positives: The hotel itself is beautiful and has been recently redecorated. The room was comfortable and a good size. Also the gardens were very well kept. The staff were friendly and tried their best. The negatives: The pool area could do with a renovation, the pool itself misses some tiles etc but overall the pool is relatively large and it was never too busy. There is no shower by the pool. The main issue was the food. We had dinner and breakfast at the hotel. The burger tasted like something frozen from Aldi, it was of a chewy, compact consistency, it was so bad we had to send it back. The brioche was also something that tasted shop bought. However, the staff were very understanding and changed the main course and removed it from the bill which we appreciated. The desserts were great! Breakfast was a bit of a disappointed. The cooked meals were good but the buffet could have been better. Cereals came in individual packaging (not very eco friendly!), the toast were served in their Hovis bread bags (it would have been nicer if they had put the bread underneath a towel). Small details, but they make a difference. Overall, nice hotel and the staff tried hard to correct the mistakes so a big plus to them.

Excellent facilities which included the use of the electric vehicle charging point (although busy). Didn’t use the swimming pool as it was very busy but looked excellent.

A little hidden gem, stayed 2 nights at the hotel and loved it. Beautiful hotel and fabulous staff, Beth looked after us throughout our time at the hotel and couldn’t do enough for us. Fabulous!

Disappointingly poor, the entry road on the way into the hotel was flooded. There wasn’t any staff at reception. The room was ok, the bathroom was tired, poor finish to bath / shower. The food and drinks were ridiculously over priced. £9.50 for a single Gin & £5.50 for a 330ml bottle of Peroni. Food was very average and the dining experience was non existent. The Lights kept flickering in the dining room which made your eyes hurt. Again not enough staff to manage the small number of diners. For the prices they were charging for everything you would naturally expect better standards & service.

Beautiful hotel great food staff were lovely and lots to do in the area