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8.4 / 10 Guest Rating

Brookside

Brook Lane, Cheshire, Chester, England, CH2 2AN, Chester, GB

Brookside - main view

About the Property

Enjoy Stunning Views and Victorian Charm

Terrace and Garden Views: Relax and unwind while taking in the beautiful surroundings from the terrace and garden at our Victorian hotel.

Delightful Dining and Exceptional Service: Indulge in a delicious meal at Brook View Restaurant with a bar/lounge, or opt for room service for added convenience. Benefit from concierge services, a business center, and more during your stay.

Comfort and Connectivity: Feel at home in our well-equipped guestrooms with complimentary Wi-Fi, DVD players, and private bathrooms. Plus, stay entertained with digital programming for your enjoyment.

Ready to experience all that Brookside has to offer? Book now for a memorable stay near iconic Chester attractions.

Facilities & Amenities

Meeting rooms
Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Hiking/biking trails nearby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent113 verified reviews
AI Summary

Guests highly rate the good staff and frequently praise the nice breakfast.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality7.6
Amenities8.7
Value for Money8.6
Food and Beverage8.2
Overall Experience8.6

Select topics to read reviews

D
Deborah
Verified booking
Standard Room
Stayed in Dec 11, 2023

"Excellent"

8.0

Nice hotel 15 minutes walk into Chester. Staff very freindly and helpful. Lovely breakfast. Free parking on site.

Helpful?
C
Christine
Verified booking
partner
Standard Room
Stayed in Dec 9, 2023

"Exceptional"

10.0

The staff were amazing

Helpful?
T
Tamara
Verified booking
partner
Standard Room
Stayed in Dec 3, 2023

"Exceptional"

10.0

Will be returning next year for our annual Xmas shopping trip to Chester

Helpful?
B
BENJAMIN
Verified booking
Standard Room
Stayed in Nov 19, 2023

"Exceptional"

10.0

Staff were very friendly and it was lovely and quiet had an ideal stay

Helpful?
B
Barry
Verified booking
Standard Room
Stayed in Oct 30, 2023

"Exceptional"

10.0

Great location, friendly welcome and clean, comfortable room.

Helpful?
S
Simon
Verified booking
Standard Room
Stayed in Sep 22, 2023

"Nice hotel with friendly staff but dont eat there!"

4.0

Parking is limited in the small car park but I found a space. The hotel is nice and the staff are very friendly and attentive. The hotel and rooms are dated so if you like that you will like it here. The bed for me was small and a bit lumpy but otherwise, I had a good sleep. Expensive small bottled beers and no draught beer. The menu is limited, I didn't eat in as the town is a 15-minute walk away with better restaurants. Lots of lounge areas to relax in and meet people. Full English Breakfast was cooked to order however the food quality was not that great. The sausage was cheap tasting and overcooked, mushrooms had I think paprika over them which made them taste funny, otherwise the rest is ok.

Helpful?
D
david
Verified booking
Standard Room
Stayed in Sep 18, 2023

"Exceptional"

10.0

Good breakfast, friendly staff.Good dining, well cooked.

Helpful?
Y
Yvonne
Verified booking
Standard Room
Stayed in Sep 12, 2023

"Very clean and comfortable."

10.0

The first impression of the Brookside Hotel was how nice it looks from outside. It appears quite large but only has a small carpark, and as I checked in quite late on a busy weekend, it meant that I had to park down the adjacent road. Inside, the decor to me was reminiscent of the 1970s/80s, and finding my room was the "attic" room. I didn't know what to expect. However, I was pleasantly surprised to find the room was very, very clean and cosy and was very comfortable for my 2 night stay. The dining room is light and airy and there are various breakfast options from fruit and cereal to toast and full English. The hotel is in a great location to explore Chester city. I would happily stay in the Brookside hotel again and would absolutely recommend it to other travellers.

Helpful?
G
Greg
Verified booking
partner
Standard Room
Stayed in Sep 7, 2023

"Exceptional"

10.0

Friendly establishment good food cold drinks in nice outdoor courtyard wonderfull indoor reading area.

Helpful?
J
Julie
Verified booking
partner
Standard Room
Stayed in Aug 28, 2023

"Exceptional"

10.0

The hotel is lovely and staff are very friendly but our room was economy and we did not sleep at all for the 2 nights,mattress very cheap and thin and pillows very uncomfortable. Breakfast was nice apart from my poached egg was under cooked

Helpful?