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8.4 / 10 Guest Rating

Brookside

Brook Lane, Cheshire, Chester, England, CH2 2AN, Chester, GB

Brookside - main view

About the Property

Enjoy Stunning Views and Victorian Charm

Terrace and Garden Views: Relax and unwind while taking in the beautiful surroundings from the terrace and garden at our Victorian hotel.

Delightful Dining and Exceptional Service: Indulge in a delicious meal at Brook View Restaurant with a bar/lounge, or opt for room service for added convenience. Benefit from concierge services, a business center, and more during your stay.

Comfort and Connectivity: Feel at home in our well-equipped guestrooms with complimentary Wi-Fi, DVD players, and private bathrooms. Plus, stay entertained with digital programming for your enjoyment.

Ready to experience all that Brookside has to offer? Book now for a memorable stay near iconic Chester attractions.

Facilities & Amenities

Meeting rooms
Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Hiking/biking trails nearby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent113 verified reviews
AI Summary

Guests highly rate the good staff and frequently praise the nice breakfast.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality7.6
Amenities8.7
Value for Money8.6
Food and Beverage8.2
Overall Experience8.6

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 22, 2023

"SPV"

8.0

Breakfast presented well and excellent services, had a lovely chilled evening, the dinner was nice just the chicken over-cooked a little, bedding quality to be improve, overall cleanliness is fine and cozy to stay for, location is excellent, accessible and convenient.

Helpful?
C
Carol
Verified booking
Standard Room
Stayed in Jul 20, 2023

"Exceptional"

10.0

Very comfortable and friendly, traditional small family run hotel in pleasant suburb of Chester, walkable from station. Recommend.

Helpful?
C
Carolyne
Verified booking
Standard Room
Stayed in Jul 17, 2023

"Exceptional"

10.0

Wonderful small family owned hotel

Helpful?
A
Alison
Verified booking
partner
Standard Room
Stayed in Jul 5, 2023

"Exceptional"

10.0

Very welcoming and polite staff, nothing too much trouble.

Helpful?
M
Mrs E
Verified booking
partner
Standard Room
Stayed in Apr 23, 2023

"Good"

6.0

Clean room, comfy but low bed. Naff shower. Good food but disappointing dinner service. Ok breakfast.

Helpful?
L
Linda
Verified booking
Standard Room
Stayed in Apr 17, 2023

"Exceptional"

10.0

Pleasant and comfortable room and dining room, quick service, good value, easy access to town centre. Dinner not gourmet but satisfying.

Helpful?
L
Lesley
Verified booking
Standard Room
Stayed in Jan 23, 2023

"Would stay again. "

8.0

Booked a small standard double so was to be expected not a lot of space in the room. Mostly clean, little quibble only because highly noticeable that bathroom towel very dusty and rusty. Welcoming friendly staff.

Helpful?
A
Alison
Verified booking
Standard Room
Stayed in Dec 14, 2022

"Mini break "

10.0

Always a lovely stay at The Brookside. Staff so friendly & welcoming hence why we keep on returning. Nothing too much trouble & always go the extra mile . Breakfast is great & location is about 10 min walk into Chester town centre. Would highly recommend to family & friends .

Helpful?
B
BRONWYN S A
Verified booking
Standard Room
Stayed in Dec 6, 2022

"Disappointing "

4.0

Hotel was very dated room was very dark. Complained about the shower twice as it was just a trickle impossible to wash your hair. Was told somebody would look at it but nobody did. Very disappointing

Helpful?
J
John
Verified booking
Standard Room
Stayed in Nov 27, 2022

"Comfortable and friendly."

8.0

Nice hotel, easy to find and just short walk to city centre. Check in was easy and staff were friendly and helpful. The room was big and the bed was comfortable. Breakfast was excellent with a good choice of cereals and fruit, and a good English breakfast with a gluten free option available. The one downside was the shower which was very poor, pressure was almost non existent which resulted just better than a dribble from the shower head, I tried this at various times of the day with the same result at each attempt. Despite this inconvenience we enjoyed our two nights at the Brookside. Whether we would return, I don’t really know, possibly.

Helpful?