Royal Congress Hotel

very good Quiet, beautiful and elegant There is no excellent comment to a very high degree Thank you for your service:)

Horrible! Stay away!

I was given a room different to one showing in the picture. I was brown. Faulty shower, No bath tub, when taking a bath complete toilet get wet at the beginning (few days) , light above the mirror not working. Also cupboard mirror was in a very dangerous situation. After making several complains all these repaired and made it was a habitable room. Not the one showing, but it was room number 3040. The problem was could be no pre inspection before allocating the rooms. Very poor other service .

Been there for the second time now, January 2020, for a week, first time being December 2018. Nothing changed - still no hot water. Asked about it on reception before checking in - they lied they have hot water now. I really hoped it is so cause Russia forgave Ukraine's gas debts and gave a big discount - still, probably it is all gone/sold somewhere else :))) Kidding... BUT - why do they lie on reception??? Charged extra tourist tax, though I booked them through hotels.com and the taxes should have been included in the price they listed. Have a strong willing to fetch the receptionist up to my room and ask if they have some secret switch for hot water. Gees, it is not even close to warm. I remind you, it is 2020 now. Totally disappointed.How did they get 4stars?!Ukrainian corruption.In reality is 2stars hotel.

near to metro,easy taxi finding but bad services and unfriendly staff

Cuando entré en la habitación había un palillo para sacarse la cera de las orejas en el suelo y el día que marché seguía allí... en fin, la limpieza un 0

Kiev has become very expensive over the last 5 years. So this was the only option within city center. They have wonderful customer service but lack in all areas. I wish they had desks in the room.

* Zimmer werden nicht saubergemacht obwohl man öfters darum bittet * zimmer stinken nach Abwasserkanal und nach WC * keinerlei Handtücher/Badetücher im bad * 20min mit Taxi in die stadt * in der nähe ausser billa nichts

Nichts war Katastrophen Hotel Betten nie gemacht Stinkige Luft aus dem Wc und Waschbecken

The property is old and not well maintained,the beds are old and mine repeatedly fell apart and was not repaired properly; the staff can only do so much with such a run down property,the was even cieling leaking water in an area used for sitting and eating.i would never stay there again.