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9.4 / 10 Guest Rating

Hotel Fire & Ice

An der Skihalle 1, Neuss, NW, 41472, Neuss, DE

Hotel Fire & Ice - main view

About the Property

Experience unparalleled comfort at Hotel Fire & Ice, where convenience meets luxury!

Ski-In/Ski-Out Access: Discover the delights of winter with our prime ski-in/ski-out access that allows you to hit the slopes effortlessly. Enjoy a full day of skiing right off your doorstep, making your alpine adventure seamless and enjoyable.

Relaxation & Wellness: Unwind in our spa with rejuvenating massages and soothe your senses in our sauna. For those who prefer an active getaway, our fitness center is equipped for all your workout needs.

Gastronomic Delights: Savor delicious meals at Salzburger Hochalm, paired with refreshing drinks from one of our two bars/lounges. Start your mornings right with our delightful buffet breakfast, served daily until late.

Book your stay at Hotel Fire & Ice today and indulge in a memorable escape!

Facilities & Amenities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Fireplace in lobby
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional103 verified reviews
AI Summary

Guests highly rate the clean and spacious rooms and frequently praise the rich breakfast options.

Categories

Cleanliness9.8
Service9.3
Location9.3
Room Quality9.8
Amenities9.3
Value for Money8.8
Food and Beverage9.3
Overall Experience9.7

Select topics to read reviews

J
Jean
Verified booking
Standard Room
Stayed in Aug 10, 2015

"Cool place"

10.0

beautiful property clean and easy to access. The room was comfortable and I would highly recommend it.

Helpful?
J
Jean
Verified booking
Standard Room
Stayed in Aug 8, 2015

"Great place to stay"

10.0

Excellent did not eat or drink here but loved the hotel and property

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 8, 2015

"Exceptional"

10.0

Very nice hotel, unique hotel with skiing and snowboarding all year long. Clean and new, all the amenities. Our favorite hotel of our trip.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 17, 2015

"Great hotel "

10.0

Superb would recommend this hotel nice , clean, comfortable,

Helpful?
T
Trevor
Verified booking
Standard Room
Stayed in Jun 13, 2015

"Awesome!!!"

10.0

Awesome, this hotel was excellent and a ski slope inside the hotel. It's all themed around the ski and snow theme, food excellent and they have thought of all the extra touches such as dripping water sounds of melting ice in the toilets. Highly recommended

Helpful?
J
Jonathan
Verified booking
Standard Room
Stayed in Nov 17, 2014

"Apres Ski anyone?"

10.0

Really nice hotel, pretty new and it has a built in year round set of ski hills. Has a lodge like feel on the inside. Breakfast was very good and a decent value by EU standards. The reason for the less than perfect service score was that the check in staff messed up my car request for the following day. Otherwise top scores. It pretty much is in the middle of nowhere and a farther than I expected from the airport.

Helpful?
J
Janet
Verified booking
Standard Room
Stayed in Jul 26, 2014

"What a fantastic Hotel"

10.0

This is a beautiful hotel with fantastic staff. Nothing was too much bother for any of them. The facilities were brilliant and we enjoyed the skiing very much. The size and standard of the rooms was great and everything was sparkling clean. The food was lovely and very reasonably priced. They even did a special dinner for us when the restaurant was closed one night. I highly recommend staying here. The only tiny drawback was that it is a little bit far out from Neuss and public transport so we had to get taxis every day.

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D
David
Verified booking
Standard Room
Stayed in Jul 20, 2014

"Unusual and comfortable hotel"

10.0

This hotel is decorated like a ski lodge, which is a bit disconcerting as the countryside is very flat outside. However it is very new and everything worked well in the room. I enjoyed the shower in the room (no bath) particularly. The hotel was also easy to find as the indoor ski slope is very tall and can be seen from quite a distance away. There were always spaces in the car park. The gym and spa appeared well equipped and continued the mountain theme in their decor. I used the hotel as a base for travelling in the area, and the location was fine for access to the motorway

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V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 11, 2014

"Eating breakfast looking over the ski slope"

10.0

Great hotel, next to the indoor ski slope. Clean and modern interior. Definitely recommend a stay.

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D
Dan
Verified booking
Standard Room
Stayed in Apr 5, 2014

"Another good stay"

8.0

Hotel excellent as usual, hotel bar not much atmosphere, had dinner at the adjoining ski hall, food was lovely but service was unusually bad. Breakfast overpriced. Spa and leisure facilities excellent, only one bad point the sauna was not available to use in the morning.

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