Galaxy Hotel

From the moment we arrived we felt very welcome. Maria gave us all the informtion we needed and escorted us to our room on the first floor with view to the pool and the sea. It was very clean with all amenities in place. Buffet breakfast was huge and it was served at the sister next door. Pools were beautiful with a lot of space around. Gardens were neat and beautiful. The staff was always very polite and helpful. The hotel is very close to the city. There was a charge on the sun beds but we had good service and we loved it. Definitely will come back.

My wife and I stayed at Galaxy Hotel expecting a proper resort, but what we got was an overpriced disappointment. The rooms are tiny for what you pay, and the “peak season” excuse for inflated prices is laughable when the place is half empty. The service is abysmal. Drinks are served with missing ingredients (a mojito without mint!) and when questioned, the staff simply say, “this is how we make it.” Poolside service barely exists — you have to rely on pure luck to see a waiter. The bartender in the morning, Nefeli, was rude, unhelpful, often missing, and hardly spoke English, making communication exhausting. The food is a mixed bag: lunch is tolerable, dinner uninspired, and the half board menu is the worst I’ve ever seen. Breakfast is fine, but don’t expect much more. Shockingly, tea, coffee, and even water aren’t replenished daily, and the Wi-Fi is painfully slow. Pool hours are restrictive (10–7 only), and we were stunned to be charged €15 each just to sit on the beach for half an hour — something we were never warned about. When we raised this with the manager, the dismissive response was insulting. What makes matters worse is the management itself. I personally witnessed the General Manager shouting at housekeeping, calling them “maids” in the most degrading way. Absolutely unacceptable. The pool is always packed because staff keep sunbeds “reserved” for certain guests, so we only managed to sit there once in an entire week. To be fair, the rooms were kept clean, and some staff members — Leroy, Tyler, and both Konstantinos — were professional and kind. But they are the exception in a place that otherwise feels hollow, poorly run, and shockingly mismanaged. Galaxy Hotel is not a resort, it’s a scam. The General Manager sets the tone: rude, dismissive, and exploitative. This hotel should be ashamed to call itself 4-star.

Very nice hotel

Staff were so friendly and accommodating.

Nice hotel rooms nice pool nice lovely and clean place but wot can I say about the owner very very rude person felt sorry for is staff

We loved our stay here! Very convenient walk to the shops, restaurants and local sights! Hotel staff was very friendly and helpful as well.

El hotel está cerca de la playa y a poca distancia de restaurantes. El hotel es bonito, pero mi habitación era normal para el precio que pagamos, considerando que agosto es temporada alta en Grecia.

This hotel was great. We stayed as a family of 4 in a family room with one queen and one double bed. The beds were very comfortable and the room clean and spacious. The beach is 2 minutes away, where the hotel has sunloungers available. The beach is incredibly safe for children. Food and drinks can be delivered to the beach and the food menu good and very reasonably priced. We would definitely stay here again.

My wife and I stayed at the Galaxy Hotel in Naxos last week with our two kids, 8 and 10 years old. The hotel was in a very good location right near the beach but also very easily walkable into the main area of Chora with all its great restaurants and shops. The rooms are small, but nicely updated and very clean. The pool was very clean and inviting and not overly busy. The hotel does not offer adjoining rooms, so I had asked that we have two rooms next to one another, however we were given rooms in separate buildings. Also the door bolt was broken on one of the rooms... The woman at the front desk said they would send someone to fix it but they never did. The hotel shares a restaurant with the neighboring hotel, which was quite busy during breakfast but not a big issue. The provided breakfast buffet had many options, but I would say the food was just ok compared to other restaurants on the island. Overall I would stay at this hotel again.

Located close to a beach and many restaurants.