The Empyrean Nha Trang

+ Läget, när man kommer ut från hotell entrén så är man i hjärtat av Nha Trang. Många restauranger och shopping precis intill. + Bra gym + Bra utsikt -När vi kom till hotellrummet låg det ett använt plåster i badrummet. - Det absolut sämsta med detta hotel va hissarna. De va alltid proppfulla när man skulle gå på. När vi skulle checka ut tog det oss ungefär 15 min att komma ner till lobbyn, vissa började till och med att gå nerför trapporna istället… - Kaffemaskinerna på frukosten fungerade inte och när dem funkade va det alltid lång kö. Dem skulle behövt minst 4 st kaffemaskiner pga mycket folk som bor på hotellet. - Frukosten va medelmåttig - Dålig belysning i hotellkorridoren på våning 24

Location. Room size. Very walkable location.

Elevators need light showing they are there...only because a lot of elevators to try to figure out which one is going to open. Only a trivial issue.

Location was excellent.

Elevators was a challenge. You always had to wait for a long time and then when it finally arrives it’s jammed packed. Very inconvenient and time consuming. Very stuffy, no air. Also it doesn’t have a sign to let you know weather it’s going up or down. Also the room smelled moldy I think due to the air conditioning.

Swimming pool, location, massage

Early morning they are coming to clean rooms. Even of you put no ring, they are knocking to the door.

The location of the hotel was good.

The building is old, and the rooms are worn out, which is noticeable on the walls and the front door. We had an issue with our toilet, but they fixed it quickly. As some have already mentioned, the elevators are a nightmare—you sometimes have to wait around 5–8 minutes before you can get one. The housekeeping staff forgets to refill essentials like toilet paper. Our bedsheet was torn from day one, and they didn’t even change it during the three days we stayed at the hotel. The receptionists are not proficient in English, and we received incorrect information from day one regarding beach towels and other details. The breakfast was nothing like what they present on the website. There were very few options for a Western breakfast—only one type of bread that we saw. It was also very crowded and somehow felt messy.

Very good location,nice and clean room The breakfast was awsome!

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Nice location, very clean, close to the ocean. I went during the Tet Holliday, it was so crowded! So it was a challenge to get the elevator to go the 21st floor!

Close to every facilities

The views from the rooms and the amazing infinity pool that wraps around the top floor of the building. Convenient to the city so easy to walk around. Staff were helpful and friendly. Breakfast was abundant. We were offered a birthday cake which was a lovely touch.

The time that it took for use the elevators which is out of their control. The hotel has many lifts working overtime to accomodate the number of people. Out on our window ledge were old cigarette butts that had not been cleaned. Window opens really wide and easy for someone to get out (we were on the 36th floor)!!

What can I say absolutely amazing, breakfast was amazing, the rooftop pool spectacular and rooftop views