The Winston Solvang

We booked this room last minute after we go into town. I never looked at the property other then it was across the street from the park.... Walking up to it is a little intimidating as all hotels are older in Solvang. Once inside the property is very well kept.. The decor, ambiance of the common spaces is very nice, it even has a little quiet library also... The rooms was Amazing!! We had the Clock Tower Suite which puts the bar as high as it gets for the area.... 10/10 would recommend this hotel...

Amazing beautiful property

The place is visually pleasing to the eye. The location is perfect in terms of walking distance to the town. The staff even though they’re not on site they were still very quick and helpful over the phone. Staying on the first floor is not a good idea, you will stay up all night from the upstairs stays- even if they’re just walking) the walls are thin. The blankets and pillows are not comfortable, I’d bring my own next time.

Location is excellent; the best thing about this hotel.

Noisy. Drilling and construction work in the room above ours at 9 AMx

It was a clean and quiet place. There is no on site staff. Had to call the call box upon check in. Felt really uncomfortable to say all my personal information out loud including Name, address, phone number and credit card info. Specially I was checking in at night. Everyone can hear.

The property itself was nice. Our room was beautiful and comfortable. It was quiet. The thing I didn’t like is there are no on-site staff. No front desk workers. The information from the hotel called it “invisible service.” Here’s an example. The we were unable to connect to the wi-fi. In the check-in information email, it said if there is trouble with the wi-fi, you should call their internet service provider, and they gave the company name and number. So, I called and the technician was asking me questions I didn’t know the answers to, as if I were an employee of the hotel. I texted the number that was provided for general service requests and received a kind response, but no offer of help. “Try connecting again and hopefully that will work.”

Great hotel. Spacious and clean rooms. Location right in the center of town. Walk everywhere. Luxury decor in lobby and room. Fantastic place to stay. Note that it is an unattended front desk so check-in is electronic and a bit fiddly.