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8.6 / 10 Guest Rating

Canopy by Hilton Hangzhou West Lake

No. 2 Guohuo Road, Hangzhou, cn

Canopy by Hilton Hangzhou West Lake - main view

About the Property

Luxurious Amenities and Services

Indulge in the ultimate comfort at Canopy by Hilton Hangzhou West Lake with air-conditioned rooms, a coffee machine, a minibar, and more. Enjoy the convenience of room service, a 24-hour front desk, and currency exchange during your stay.

Dining and Leisure Options

Savor delectable European cuisine at the on-site restaurant or unwind with a drink at the bar. Explore the lush garden, relax on the terrace, or stay active at the fitness centre. Free bikes are also available for guests to explore Hangzhou.

Prime Location

Conveniently located near Wushan Square and Lingyin Temple, Canopy by Hilton Hangzhou West Lake offers easy access to popular attractions. With the airport just 27 km away, your journey to luxury begins as soon as you arrive.

Book your stay at Canopy by Hilton Hangzhou West Lake now for a memorable experience!

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Premium King Room - Photo 1
Premium King Room - Photo 2
Premium King Room - Photo 3
Premium King Room - Photo 4
Premium King Room - Photo 5
Premium King Room - Photo 6
Premium King Room - Photo 7
1/7

Premium King Room

The triple room offers air conditioning and a tea and coffee maker. The unit has 1 bed.

57 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningBathrobeRadioRefrigerator

KING CANOPY PREMIUM ROOM

Non-refundable
Room Only
20% OFF$237.04

$189.63

Includes taxes & fees

KING CANOPY PREMIUM ROOM

Non-refundable
Breakfast Included
20% OFF$266.04

$212.83

Includes taxes & fees

King Canopy Premium Room

Free cancellation
Before Jul 4 (2 days)
Room Only
20% OFF$267.34

$213.87

Includes taxes & fees

King Canopy Premium Room

Free cancellation
Before Jul 4 (2 days)
Breakfast Included
20% OFF$298.95

$239.16

Includes taxes & fees
Deluxe Canopy Room with City View - Photo 1
Deluxe Canopy Room with City View - Photo 2
Deluxe Canopy Room with City View - Photo 3
Deluxe Canopy Room with City View - Photo 4
1/4

Deluxe Canopy Room with City View

The double room offers air conditioning and a tea and coffee maker. The unit has 1 bed.

40 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningBathrobeRadioRefrigerator

CANOPY DELUXE CITY VIEW ROOM

Non-refundable
Room Only
20% OFF$194.74

$155.79

Includes taxes & fees

Canopy Deluxe City View Room

Free cancellation
Before Jul 4 (2 days)
Room Only
20% OFF$219.65

$175.72

Includes taxes & fees

CANOPY DELUXE CITY VIEW ROOM

Non-refundable
Breakfast Included
20% OFF$223.74

$178.99

Includes taxes & fees

Canopy Deluxe City View Room

Free cancellation
Before Jul 4 (2 days)
Breakfast Included
20% OFF$252.38

$201.9

Includes taxes & fees

Guest Reviews

8.6
Excellent148 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.2
Service9.2
Location8.9
Room Quality8.6
Amenities8.2
Value for Money8.8
Food and Beverage8.2
Overall Experience8.8

Select topics to read reviews

X
XIAO
Verified booking
Standard Room
Stayed in Oct 31, 2024

"Exceptional"

10.0

Love the design of the hotel and the location. Walking distance to West Lake, shopping and all the restaurants.

Helpful?
E
EricsgSG
Verified booking
review category business travellers
Standard Room
Stayed in Oct 27, 2024

"Exceptional"

10.0
Helpful?
W
Wei
Verified booking
family
Standard Room
Stayed in Oct 25, 2024

"Exceptional"

10.0

Feedback from my parents: excellent hotel, fancy, clean, and comfortable. Also it is very convenient, close to a lot of restaurants and walkable distance to the west lake.

Helpful?
C
CHI KIN
Verified booking
Standard Room
Stayed in Oct 15, 2024

"Excellent"

8.0

nice environment and comfortable room

Helpful?
A
AlsgSG
Verified booking
family with young children
Standard Room
Stayed in Oct 14, 2024

"Very good"

8.0

Location is good.

None

Helpful?
A
AlannzNZ
Verified booking
review category business travellers
Standard Room
Stayed in Oct 13, 2024

"Exceptional"

10.0
Helpful?
D
Daolong
Verified booking
Standard Room
Stayed in Oct 11, 2024

"Exceptional"

10.0

Location

Helpful?
R
RafiquazaZA
Verified booking
young couple
Standard Room
Stayed in Sep 29, 2024

"Near the lake!"

10.0

More western options would be nice at breakfast. Service to order coffee & hot breakfast items was so slow

Comfortable, friendly staff, fantastic location

Helpful?
B
BaobeisgSG
Verified booking
review category business travellers
Standard Room
Stayed in Sep 15, 2024

"Amazing welcoming and helpful staff, Joey and Dragon"

10.0

Check in male staff, Joey and bellboy Dragon were amazing, they went the extra mile to make our stay perfect Joey took initiative to help me out as I cannot read Mandarin well. Dragon helped us under the hot sun without complaints, and even offered tips on where to explore Hangzhou. All staff were welcoming and we were always greeted with smiles, including the cleaning lady on 12th floor!

The bed was too soft, and offered no support. Could feel the other person move

Helpful?
S
Sara
Verified booking
Standard Room
Stayed in Sep 6, 2024

"Good"

6.0

I loved the design, the staff (young, fun and very careful). The location per se is also fantastic, next to the XiHu; but I think the humidity is a real problem. They have put dehumidifiers everywhere but still, it smells a bad. Therefore, I think I have paid way too much for an hotel that has such a problem… that’s not good for your health. I stayed just 1 night.

Helpful?
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