Stay With Empire- Dickson Road

Property is NOT as advertised Picture is from downstairs Flat No1, we were in Flat 6 at top. Ours was in dire need of upgrading and painting. Sink plug stuck rigid so could not use. Reported it on the Sunday night, still not resolved or heard from anyone o. Wednesday morning when we left. Double bed on one of the bedrooms had slats which had not been screwed down, so mattress kept falling thru! Both chest of drawers were broken TV signal was awful so unusable. Crockery in kitchen was dirty upon arrival Stairwell absolutely STUNK!! Carpets needed cleaning and replacing We had 3 kids and did not feel safe!! Key safe needs to be replaced and took an hour to get code accepted to get keys. TBH wished it had not opened as we would have turned around and gone home. AWFUL place AVOID

The property was dirty with hair everywhere. The towels were damp and there were no toileteries not even any handwash. The window handle was broken therefore the window was not fully closing and was not locking. The wind kept opening the window. The tv was not working and the wifi was very very slow. I made many calls to empire apartments and was told that someone would call me back and would come to sort things out but no one ever called me back. I went with my young children and did not feel safe at all due to the window. I had to check out early due to all the problems and still have not heard anything back from epmire apartments

They say don't judge a book by its cover and that's exactly true with this place. You pull up outside and you wonder what you're getting yourself in for, but then we were really shocked (in a good way) at how nice, clean and modern the apartment was when we got inside, especially for the price we paid. Sadly looks aren't everything and the beds leave abit to be desired, the mattresses are in need of changing, woke up with a bad back the next morning but I guess some might find them comfortable. Also, our friends who stayed on the sofa bed in the living room got zero sleep due to to the blocked gutters dripping badly with the rain onto the plastic canopy over the outside door. The gutter and this canopy both need fixing/removing. Overall for the price we probably got what we deserved. Looks wise, excellent, can't fault it but comfort and overall stay, not the best

Easy walking distance to tram stop and town about 10 minutes. Clean and easy check in. Beds not comfortable and shower hot and cold, not their fault but guests below smoking weed which stank out our apt. Free on road parking and plenty of it

This company was very unprofessional, unclean and stressful. This is false advertisement as we booked the room with the hot tub bath specifically for the bath and after the first two days we couldn’t wash because the hot water was not working and had to fill the bath with the kettle just to wash. We then found out the company knows that the boiler is too small for the bath yet they still continue to advertise this. There was heroin needles outside the front door, a hole in the floor in the bedroom and when the man came to look at the boiler he wasn’t even an engineer he was the laundry man. Overall trying to get my money back it was absolutely terrible WOULD NOT recommend to anyone.

Photos make this apartment look far more luxurious than it is. Very old ,cables dangling for the TV. Flush in toilet not good. Needs an update. Like student accommodation!!

Check in was simple, received a text message 15 minutes before given check in time with clear instructions. We were in the basement flat (could have been noted on the booking). Had to go through property and out of the back to reach it. Outside light was not working so had to use torch on phone to get down. Once inside though we were extremely happy with the apartment. Very modern, lovely decor throughout, lots of space. Clean towels and bedding, central heating set to keep apartment warm, electric fires in both living room and master bedroom. Had requested hairdryer and that was left in bedroom. Very happy with our stay and would definitely stay here again. Close enough to town centre and sea front but set back enough not to be disturbed.

When we arrived, we hadn't received our entry details so waited in the rain on the phone to get the code and apartment number. Door would not lock properly from the inside took us 20 minutes to lock it. Loved everything about the inside of the apartment other than the 3 things which were the sofa bed, actually sitting on the sofa was uncomfortable and felt like it you was sat on a couple of pieces of wood. The square toilet wasn't cleaned properly and the toilet seat was actually too small and kept moving everytime you sat on it. The most exciting part we was looking forward too was the jetted bath unfortunalty one tap just spun in a circle not doing anything and the tap just ran cold. As we were super excited for the jetted bath we spent over an hour filling the bath with the shower and a kettle. Once in it we enjoyed it, the changing colours and the bubbles from the jacuzzi. The tv was incredible access to netflix meant we could enjoy a few films. Really enjoyed our stay other than the issues mentioned above.

The bed was not clean, and you could feel the springs in the mattress. The shower was a trickle and was either too hot or too cold. There was a damp smell through out the building. The front door does not lock.

Nicely laid out with crockery and linen. Spotlessly clean. The wifi had an adult filter block. There was a slight damp smell to the room. Reasonably priced.