Stay With Empire- Dickson Road

The worst property I have ever stayed at. Dirty, smelly with broken furniture. Absolutely disgusting. The pictures used to advertise this property are not accurate. This is false advertising. Don’t ever stay here.

Property was clean and cosy it was everything i wanted, except for the hot water after ising the shower for 10 mins the water went cold and had to wait half hour before using the hot water again...

The bed is terrible no protection cover on mattress so your sleeping with everyone whos slept in the bed aswell as the pillows. Springs coming through the mattress and its not a double size bed. The pics are not what they say they are advertising. Needs updating, and better security for the door that didnt lock properly.

The pictures on the website have nothing to do with the real flat. There is a heavy smell inside like humidity or smoking, I don’t know but it made us struggle to breath and now I have a cough. We stayed there one night, not two as we booked, just because it was too late to leave the first night we got there. Not even a bed sheet for the sofa for the kids, crumbles and mess everywhere. Kitchen cupboards full of stains, no central heating working in October. Netflix wasn’t working. The second duvet was smelling terrible. Dust and mess everywhere on the plates, surfaces. The hallway entrance was smelling disgusting. Another drugged person was our neighbour and he seemed so odd. I felt terrified to sleep there one night. The noise from upstairs after 11, footsteps and laughter…. The towels were so old and bleached stained as well. I felt very dissatisfied especially that this trip was for my son’s birthday. Communication terrible as well. She never replied back when she scammed me with the voucher, instead of £100 worth, they took just £58. She never replied about heating when my kids were cold. Extremely disgusted. I will take this forward. I won’t get an illness due to an unpleasant place. I don’t have pictures of everything but a few. Terrible place. She destroyed our little break as we had to find another accommodation in Liverpool. This place is a scam. Don’t trust the pictures! I would really like my money back!

Was offered an alternative apartment as the one I’d booked was undergoing maintenance they didn’t tell us this until 10 mins after checkin when we get to that address it’s already occupied after talking to different operators from both hotels.com and stay with empire all they could offer for 4 people was a one room hotel it’s absolutely disgraceful we got isssued a refund for the stay at around 3am in the morning and had to sleep in the car and what was supposed to be an extended weekend didn’t even start. Thanks hotels.com thank you so very much

We were supposed to stay at this property for one night but on arrival we had to leave instantly! There was damp on the windows, the carpet was filthy, the beds felt damp and there was bed bugs on the mattress. Our son is severely asthmatic and could hardly breathe after only a couple of minutes in the property. The pictures for these properties are definitely false advertising!

Spent a lot of money booking this room iv never felt so robbed in my life shows hot tub but ther is no hot water to fill it had to use pans and kettle fuming causes this was the only reason I book it for the kids hair all in the plug had to sleet on the floor because it advantage for 6 people to sleep and the sofa bed felt like it was going to collapse so didn't dare sit on it never mind sleep on it just didn't look like the photos on the website 😢

One of the best places to stay in Blackpool, close to town and the beach. The interior is everything in the pictures and more. 10/10

It's totally awful place,it stinks so bad dirty place, ceiling and walls with damp marks paint falling off..doors were so weak...lack of security and total dirty place

its was grand but check in time was too late and check out tume was too early