ONE11 Hotel

Staff was very attentive and accommodating

Price

The hotel’s location is great, very close to the French Quarter, and the rooms are comfortable.

However, the breakfast experience was disappointing. There are very few coffee mugs (around 15–20), and when they run out, guests are asked to wait for them to be washed. The service is poor, as one staff member is not enough to serve a crowded breakfast area. In addition, after breakfast, guests are expected to leave their own plates and cups in the dirty area and throw away their own trash, which is not appropriate for a luxury hotel. The variety of breakfast items is also limited; there is only one type of cheese. Lastly, the parking lot next to the hotel has a sign saying “Hotel Parking,” which is misleading. It is very expensive and not affiliated with the hotel.

Style and staff

Fridge didn’t work and we had leftovers to keep from dinner

Convenience

I liked everything about it

De ligging is perfect. Super centraal en praktisch aan de Mississippi gelegen.

We kwamen aan om 22:00 en de deuren waren dicht. Uiteindelijk ingecheckt en aangekomen na een vlucht van 14 uur. De kamer was extreem klein en claustrofobisch (402). Er was geen enkel raam dat open kon en we keken uit op de parking, welke tezamen met alle muziek erg gehorig was. Kamers worden niet schoongemaakt. Handdoeken etc niet verwisseld. Ontbijt is extreem slecht. Voor de prijs die we betaald hebben, moeten ze zich schamen. Op de afrekening nog allemaal extra taxes voor 2 nachten minimaal 100 dollar. Parkeren is public en kost per 24 uur 66 dollar. Foto’s op de site hebben ons misleidt om hier naar toe te gaan.