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7.4 / 10 Guest Rating

Grand Residence by NewInn

Basaksehir Mahallesi, Gazi Mustafa Kemal Bulvari, Sarikamis Cad. No:1, Grand Rezidans Sitesi, Basaksehir, Basaksehir, tr

Grand Residence by NewInn - main view

About the Property

Luxurious Accommodation with Top-Notch Amenities

At Grand Residence by NewInn, indulge in a luxurious stay with air-conditioned rooms, a sauna, and a fitness room. The property offers a well-fitted kitchen, safety deposit box, and free WiFi. Guests can also enjoy a plunge pool, steam room, and on-site lounge for relaxation.

Family-Friendly and Convenient

Perfect for families, this property provides a children's playground, grocery delivery service, and a minimarket. Enjoy the convenience of free private parking, facilities for disabled guests, and a range of kitchen appliances in each unit.

Recreational Activities and Transportation Services

Explore hiking trails nearby, make use of the free bicycles, or relax in the indoor pool and garden. Additionally, car hire services are available, and there's a paid airport shuttle for easy transportation to and from the Istanbul airport.

Ready to experience luxury and convenience at Grand Residence by NewInn? Book your stay now!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform Grand Residence by NewInn in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good50 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

O
Ola
Verified booking
family
Standard Room
Stayed in Dec 1, 2024

"Good"

6.0

Close to a grocery store. The kitchen was poorly set up. No cups, dishwasher pods or soap.

Helpful?
S
shiine'
Verified booking
Standard Room
Stayed in Nov 23, 2024

"Good"

4.0

The property itself is very nice but the room accommodations were lacking. To start the sheets and bedding were dirty and the toilet looked like it hadn't been cleaned thoroughly. There are limited pots and pans and the remote didn't work, so I ended up downloading a remote app to operate the TV. I informed the New Inn staff, which is completely remote but all they did was send me new batteries after I explained the remote wasn't working and had nothing to do with the batteries. When you communicate with them they give very general answers which in most cases wasn't pertaining to the inquiries. I requested a late check out and housekeeping still showed up and told me "no" at which point I had to translate the very generic response I received from the new inn staff. They don't provide paper towels or trash bags and only provided only two rolls of toilet paper, which I also ended up having to purchase. If you book this hotel please be advised they only provide the bar minimum and are slow to respond to inquiries. When I arrived I was at the airport awaiting a response for check in instructions for over an hour.

Helpful?
H
HUSSAM
Verified booking
Standard Room
Stayed in Oct 8, 2024

"Good"

2.0

Çok kötü

Helpful?
E
erhan
Verified booking
Standard Room
Stayed in Oct 7, 2024

"Good"

2.0

I came at the residence estimated 14.00. I got my keys at 16.30. When I came in the room at 18.00 it was a complete disaster. The room was messed up and there were maintenance there to repair the bed. I called the place because there was no reception downstairs so that was one hell of a job. They told me that they forget that there was a maintenance repair today and they didn’t arrange it on time. They said without any pardon that they would return my money and that there where no any rooms left. I haven’t received any mail yet with the cancellation of my booking or any evidence of the refund. I will never go to this place again in my life. No reception, no one downstairs.

Helpful?
M
Mamoun
Verified booking
partner
Standard Room
Stayed in Jun 13, 2024

"Good"

6.0

I was really surprised when the security guard refused to allow me to enter to the lobby to complete my check in as the hotel was out of staff at reception… I was left with no option just to sit on the street pathway to call the support team !!!! Security guard must be trained how to treat the customers in more respectful and professional way

Helpful?
P
Pankaj
Verified booking
family
Standard Room
Stayed in Jun 1, 2024

"Good"

6.0

gym and pool people were very rude.

Helpful?
A
Ahed
Verified booking
Standard Room
Stayed in Feb 23, 2024

"Exceptional"

10.0

Size, amenities, overall condition is great.

Helpful?
H
Hassan
Verified booking
Standard Room
Stayed in Dec 30, 2023

"Good"

6.0

Läget är riktigt bra men rummet var smutsig och möblerna ofräscha

Helpful?
A
Ameer
Verified booking
Standard Room
Stayed in Dec 26, 2023

"Good"

10.0

المكان جدا سخن والتدفئة لايمكن تقليلها والنظافه اسبوع كامل مافي حدا نظف ولابدل الغطاء بصراح مكان جميل لكن هاي الامور زعجتني

Helpful?
M
Mürsel
Verified booking
Standard Room
Stayed in Dec 4, 2023

"Good"

2.0

Es geht nur ums geld alles andere ist unwichtig.

Helpful?